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Geek Squad

3.6

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2499 SW 27th Ave, Ocala, FL, 34471, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.672 reviews
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Fred Malito's profile image
Fred Malito 
on Google
2 months ago

Being someone who is extremely knowledgeable on electronics repairs myself, I knew that coming here was going to be a problem, but they’re the only Apple “certified“ repair shop in the area, so what can you do except drive to Orlando if you want OEM parts? Drive to Orlando, that’s what you do. These people are clueless as to what they’re doing. They’ll make you an appointment for a repair knowing darn good and well they don’t have the battery in stock, then you have to stand around in line for 40 minutes past your appointmen... read more

Jemelia Martin's profile image
Jemelia Martin 
on Google
2 months ago

Hunter was a great help to me. I received excellent customer service! 

Mercedez Black's profile image
Mercedez Black 
on Google
3 months ago

Outrageously expensive. Not helpful finding alrernatives. 

Shelby's profile image
Shelby 
on Google
3 months ago

Horrible customer service. Twice now I’ve wasted gas to come out here from citrus county for a repair and it’s been a complete waste of time. I’m not sure how a business is run this way but it’s actually disappointing. I’d give a negative review just based off the idiot that looked high and clearly shouldn’t work in customer service. He felt it was appropriate to just stare at me when I asked questions and said “well what do you want me to do” -10/10 

Irvin Perez's profile image
Irvin Perez 
on Google
3 months ago

This place is a joke I placed an order on black Friday for a TV and and it's been more then 2 weeks every time I check it says that the they need to reschedule the appointment and I already did twice. I call tu support and they leave me waiting. Worst experience ever just for tv 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.6 star rating with 72 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 5:00 a.m. 

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