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Geek Squad

3.2

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1541 Carl D. Silver Pkwy, Fredericksburg, VA, 22401, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.242 reviews
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Michael Smith's profile image
Michael Smith 
on Google
2 weeks ago

Showed up on time. Great job installing three TVs. Answered all my questions. Cleaned up everything after their work. Thank you. 

Charlie Wright (Musktheriot)'s profile image
Charlie Wright (Musktheriot) 
on Google
a month ago

Amazing services with the BestBuy membership, they upgraded my Acer Nitro 5's SSD and RAM (you'd have to provide the SSDs, RAM, etc.). They upgraded the RAM on the spot while I was there, but the SSD upgrade was a drop off, and they handled it while it was dropped off there, and it took a few days to complete. 

Kathleen M Quinn's profile image
Kathleen M Quinn 
on Google
a month ago

Michael has come to my house and helped me several times. He is totally professional, knowledgeable and friendly. I really trust him and am grateful for his help. Colin (?) accompanied him on the most recent visit, and was equally friendly and helpful, even taking the time to befriend my skittish rescue dog. 👍👍👍 

Rick S's profile image
Rick S 
on Google
11 months ago

Terrible. Dropped off my computer multiple times and they give it back with the same problem every time. 

Loren Plotner's profile image
Loren Plotner 
on Google
11 months ago

Normally my experience with the geek squad in Fredericksburg has been very positive but today they have shown their customer service sucks their communication skills need a lot work and overall think they are above those of us that come to them for help. I purchased a new all in one and requested the data from the old be transferred to the new one if it could be done. Time frame given olny a few hours we will have it back to you today. Go in to pick it after 6 hours for the rep to state its a 2 day turn around. My thing is t... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 42 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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