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Geek Squad

3.5

About this business

Location details

5425 Touhy Ave, Skokie, IL, 60077, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.522 reviews
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Mathew Pesola's profile image
Mathew Pesola 
3 months ago
Nancy Epstein's profile image
Nancy Epstein 
4 months ago

My mom had trouble with her phone. She had trouble with getting an appointment, mistakes were made over the phone. But Naramsin got it done in 10 minutes. He was kind and explained things to my 96 yr old mom that depends on her phone for contacting her grandkids and playing word games. Thank you 

Rich's profile image
Rich 
8 months ago

I agree with the majority of the posts here. Geek Squad should not be operating. Particularly the employee at the Harlem/Irving in Norridge, IL. He went out his way to give me no information and get me out of the store as soon as possible. Mind you, there were no customers around. Furthermore, he threw out random wide ranging quotes on costs. Best Buy should do a better job on hiring employees. I know it’s tough out there, but geez. My visit was the same day I left this post 👎 

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c k 
9 months ago

Want to thank Geek Squad for finding the issue with my laptop which I could not do because I didn't have the means to open the laptop case. Kudos to Nate or Nathan. Resoved my problem within 10 Minutes. Was going out of town and needed the laptop. 

Baby J. Senecal's profile image
Baby J. Senecal 
11 months ago

They are a bunch of un-professional people that works there. I would NEVER recommend them. They don’t care about their customer, If I could give ZERO STAR…I WOULD‼️ 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.5 star rating with 22 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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