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G&C Mutual Bank
- Finance
- Melbourne, VIC
About this business
G&C Mutual Bank is a different kind of bank, built around a big idea - It’s your bank, because you own it. Every one of our members is an owner with a voice and a say in our future. We make responsible, ethical decisions that benefit our members and the community, and reinvest our profits to provide better products and services for our members.
Location details
level 1/128 Exhibition St, Melbourne, VIC, 3000, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 2:00 p.m. | |
| Tue | Closed | |
| Wed | 10:00 a.m. to 2:00 p.m. | |
| Thu | 10:00 a.m. to 2:00 p.m. | |
| Fri | 10:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not impressed for cold call marketing - what a nuisance I am not their client and really rude to do so
Zero customer service available. Not just bad, impossible to get any response. Avoid if you like to access your money.
I have been with this bank for over 20 years. It's not a big bank and yes like with every other bank you can wait for customer service but you will speak to someone in Australia and they will be courteous, efficient and go the extra mile. The security measures in place also put my mind at ease, and from personal experience know that every effort goes into protecting my money from scammers and cyber hackers. I have had great dealings with this bank and will continue to bank with them.
I have been a member for forty years. Overall my experience has been good. I do not use other banks because they are not as trustworthy as GCM. I found if you treat them with courtesy they will go to a lot of effort for you. If you have a problem say so.
They have the worst customer service attitude that I have ever seen. Everytime rang them up, their tone and attitude are horrible. I also suggest anyone who is with them carefully reading the documents and double triple checked their calculation, as the initial document they sent to me had mistakes of numbers and calculated wrong once.
Frequently asked questions about G&C Mutual Bank
How is G&C Mutual Bank rated?
G&C Mutual Bank has a 2.7 star rating with 16 reviews.
When is G&C Mutual Bank open?
G&C Mutual Bank is closed now. It will open tomorrow at 10:00 a.m.
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