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Gardner's Tax Services Massena

2.8

About this business

Location details

45 Main Street, Massena, NY, 13662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.89 reviews
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Doug Shaw's profile image
Doug Shaw 
5 months ago

This firm certainly has no professionalism. Charges big money for preparing returns then NO after sales service. For Canadians looking to have U.S taxes done, I do not recommend this firm at all. We had an expired ITIN number but we’re told there would be no problem and filed the tax form anyway. Months later, asked Gardner’s to file the ITIN renewal and now months later again, the IRS claims they never received any W7 renewal. We have had to make all the calls and inquiries as they were not interested in helping at all. “ T... read more

Donna Miller's profile image
Donna Miller 
2 years ago

Excellent service!!!!! 

Doug Shaw's profile image
Doug Shaw 
2 years ago

This firm certainly has no professionalism. Charges big money for preparing returns then NO after sales service. For Canadians looking to have U.S taxes done, I do not recommend this firm at all. We had an expired ITIN number but we’re told there would be no problem and filed the tax form anyway. Months later, asked Gardner’s to file the ITIN renewal and now months later again, the IRS claims they never received any W7 renewal. We have had to make all the calls and inquiries as they were not interested in helping at all. “ T... read more

Alexandra Bero's profile image
Alexandra Bero 
3 years ago

Unprofessional, had a huge 2k plus error made by their employee that they assured me would be resolved in 3-6 months. 2 years later I am still dealing with this, now they are telling me the error was correct and I have to pay in-- plus being penalized for not paying since they assured me it would be handled. Not only that, they never mailed me my documents to sign 4 months after the taxes were completed. Do not recommend. 

Colin _Lazare's profile image
Colin _Lazare 
5 years ago

Frequently asked questions about Gardner's Tax Services Massena

How is Gardner's Tax Services Massena rated?

Gardner's Tax Services Massena has a 2.8 star rating with 9 reviews. 

When is Gardner's Tax Services Massena open?

Gardner's Tax Services Massena is closed now. It will open tomorrow at 9:00 a.m. 

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