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Garden Spas & Pool

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48 reviews
|Retail|Germantown, TN 38138 United States

9393 Poplar Ave, Germantown, TN 38138 United States

(901) 309-3343

Closed now



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48 reviews
4 reviews have no rating
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Chris Welker review for Garden Spas & Pool
Chris Welker on Facebook

3 years ago

09/07/2020, 15:08 PM
I have had the pleasure of doing business with Eric and Zack for over 10 years. The customer service that they provide is second to none. They know how to take care of their customers and would rank them right at the top of any great business. Faith and Andrew are totally awesome too. If you are ever in the market for a HotSpring Hot Tub, a Big Green Egg grill or a Yeti product your expectations will not just be meet, they will be exceeded. We absolutely are enjoying our new 2020 HotSpring Sovereign. The purchasing experience, delivery, set up and follow up were absolutely fabulous. Looking forward to many more years of doing business with Garden Spas & Pool. CSW
Business Response:

Chris, thank you so much from all of us for recommending our small business and for sharing such kind words about Garden Spas & Pool! We couldn’t be more thrilled to hear of the positive experience you’ve had with your beautiful hot tub, our store and our crew! We are grateful to serve you!

Nan Henderson review for Garden Spas & Pool
Nan Henderson on Facebook

3 years ago

07/04/2020, 01:23 AM
We had a bad experience with a new Green Egg and after a misunderstanding Eric was most gracious in making everything right. I appreciate his personally working so hard to make things right. Will gladly continue shopping at Garden Pool and spas. They have the best selection on green egg supplies. Green Egg worked with us to replace our defective egg. My second one and first issue in 12 years. Thanks Eric!
Business Response:

Thank you so much for allowing us the opportunity to make things right. Your positive experience with our store and the products we are passionate about are of utmost importance to us. We truly appreciate your review and are so glad to have you as a continued customer! Thank you Nan!

Alice Lee Shirey review for Garden Spas & Pool
Alice Lee Shirey on Facebook

3 years ago

04/23/2020, 01:30 AM
I highly recommend Garden Spas & Pool. From first walking in the door and shopping for the best hot tub to suit our family - from the purchasing process - to the delivery process, set up and follow up were all first quality. They helped and advised us every step of the way and valued us as a customer. I went back not long ago to purchase a yeti and some hot tub steps - they knew my name and gave me curb side service. Thank you to the entire crew for being an A+ business!
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Adrienne Skye LaBonia review for Garden Spas & Pool
Adrienne Skye LaBonia on Facebook

5 years ago

10/30/2018, 06:26 AM
I can’t say enough about how amazing these guys are! They are the go-to place for Green Egg, Yeti & Hot Spring spas. No matter what we need- they’re such a pleasure to work with! Extremely knowledgeable & no pressure sales. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Business Response:

Thank you Adrienne! We really appreciate it!

Michael Mathias review for Garden Spas & Pool
Michael Mathias on Facebook

5 years ago

05/03/2018, 01:17 AM
I spoke with Zach at Garden Spas and Pool and explained the model of Big Green Egg and the accessories that I was looking for. He had them all in stock for a better price than any of the other places in town that I had called. His price and his positive attitude make me sure that if I need anything he carries that they will be the first call I make in the future.
David B. Peel review for Garden Spas & Pool
David B. Peel on Facebook

6 years ago

10/02/2017, 17:00 PM
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Jeff Myers review for Garden Spas & Pool
Jeff Myers on Facebook

6 years ago

08/01/2017, 06:35 AM
A few weeks ago I was going to grill out for family on my mom's Big Green Egg. We needed a new grill grate and I waited until most places were closed. I called here too. He answered the phone and I told him my conundrum. He attempted to give solutions to the problem, but I had tried those things. He told me that he had the grate I was looking for. I was ecstatic. I asked when he closed. Unfortunately, he had already been closed for fifteen minutes. He ended up taking my card information and leaving the grate out front for me. This, in and of itself, was awesome! He totally saved my cookout. But wait, there's more! He also left a complementary jar of spices with a nice note on what to use it on. This kind of service is next to nonexistent these days. I couldn't be happier with my experience! Thank you so much!
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