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Gap
- SF, CA
About this business
Location details
2 Folsom Street, SF, CA, 94105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in to try on a skirt and they were out of stock even though they said online that they had it in multiple colors. I asked if they could check in the back but the sales associate didn’t want to and claimed that he already did. Unlikely.
Despite an advertised additional 40% off, items were billed incorrectly and I was overcharged by nearly $47. I raised the issue at checkout, but the sales associate failed to properly verify the discounts and reassured me the pricing was correct. After checking online later, I realized I had paid significantly more for the exact same items. It’s hard to tell whether this was due to negligence from the sales associate or misleading pricing practices by the brand itself, but the overall experience felt extremely dishonest and ... read more
GAP company and all its sister brands seem to be going downhill. When your online order is missing items, a company's priority should be about making it right for the customer. Their 1-800 customer service line, however, was dismally poor. Their Dispute Department was even worse - a department full of idiot clowns with very poor reasoning / resolution skills. Is this company not doing well financially or something? The Dispute Department was doing EVERYTHING they could to keep my money for merchandise that I did not receive.... read more
In my entire 20+ years of shopping I never encountered such a crooked company like GAP and Old Navy. What initially started off as a routine return procedure via their "e gift card" scheme turned out to be a total disaster that I would never wish upon my worst enemy. Long story short, the e gift card links they send out EXPIRE after 6 months and the ridiculous thing is that they don't tell you at all about this, nor do they keep records of the gift card details either. Basically after discovering that I couldn't gain access ... read more
Frequently asked questions about Gap
How is Gap rated?
Gap has a 3.9 star rating with 60 reviews.
When is Gap open?
Gap is closed now. It will open at 9:00 a.m.
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