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2240 Q St NE, Ste 10Q, Albuquerque, NM, 87110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My experience today with who is supposed to be a manager named Matoka. Gosh this had to be one of the most horrific experiences I’ve ever experienced as customer service goes. It wasn’t about an awful customer service experience she was just simply so mean and evil spirited the 8-10 minutes that I had to deal with her as my only option of assistance. She ignored me, accused me and had zero accountability for a mistake she made and tried to make me feel bad for a mistake she had made. I have been shopping here almost every we... read more
Horrible experience. Waiting in line for a return Watching the interaction between the old white lady cashier and the lady in front of me who also had a return. Super pleasant, with small talk and just nice. So to my surprise when it was my turn, no pleasantries, no hello, didn’t say anything other than “a return”. I said yes. Had my email with barcode ready for her to scan, as I crumbled the plastic bag she said rudely “I need that”. She scanned the barcode on the plastic and asked for my ID. Never saying anything again unt... read more
Alyssa was so helpful today, easily one of the best customer service reps ive ever Interacted with, never shopping online again!
Gap has a 3.7 star rating with 98 reviews.
Gap is open now. It will close at 9:00 p.m.
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