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Galaxy Toyota
- Car Dealers
- Eatontown, NJ
About this business
At Galaxy Toyota, we see ourselves more as part of the community rather than just another car dealership; after all, we’ve been helping people with their automotive needs for over 50 years. In the process, we’ve earned a Better Business Bureau A+ Rating and a 2015 Dealer Rater Consumer Satisfaction Award.
Location details
750 NJ-36, Eatontown, NJ, 07724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
A tale of Two Toyota dealershipsRushing to the Linden train platform to catch the train, which I missed, I realize that I forgot something in the car. Going back to the car, I could not get in because I did not have my keys, figuring that I dropped them running to the train. spent three days looking for the keys after breaking into my own car, nothing.Finally I called Galaxy Toyota of Eatontown dealership and told the gentleman how desperate I was to get another key.He as… See more
Dropped my car off for a scheduled service with oil change this morning. Instead of waiting I said I could pick it up this afternoon. My service representative assured me he would call as soon as it was ready. 6 hours later it took me multiple calls over 45 minutes to even get someone to answer the phone. My service rep had left and the car had not been touched. For some unknown reason it was going to be done the next day. Disgraceful!
RecommendedLaura, the sales woman assisting us was wonderful. We just leased a new Toyota Cross and she made the whole process nice and easy. Very personable and she went the extra mile to accommodate our needs. I will definitely go to her when my lease is up.
I went and purchased a 2021 toyota corolla se yesterday. I got great service and the salesman, Richard, was very good in helping me out. As a first responder, I want to say thank you for your service Brandon and keep up the great work!
Business response:
Thank you for the excellent feedback, Christopher! We're happy to hear you had a great experience with our team and look forward to working with you again in the future!
Horrible dealership. “Salesman” had to google most of my questions, pinged my credit FIVE times for one lease. Those aren’t even the worst things that happened. Save your time, money and energy - go somewhere else.
Business response:
Thank you for taking the time to leave your feedback regarding your experience, Lloyd. On behalf of the dealership, we do apologize that you had a less than stellar experience. If you would like to discuss this matter further, please call Brandon; 732-544-1000 ext. 3129
This was my third lease from Galaxy and hands down this was the best experience I’ve had yet. After trying to go to a local Toyota by me I was reminded why I drive and stay a loyal customer to Galaxy. My salesman Mohamed was awesome, very knowledgeable, professional and personable. I knew what I wanted and between him and management they made it happen and we’re honest the entire time. Thank you again for a wonderful experience.
Business response:
Thank you for the excellent feedback, Nikki! We're happy Mohamed was able to assist you and make your experience a great one. We appreciate you being loyal to our dealership!
WARNING TO ANYONE MAKING AN ONLINE APPOINTMENT: Apparently it is an automated system that DOES NOT WORK. Despite receiving multiple confirmations via text and phone call, it does not actually put you on schedule for an appointment or notify the technicians that you need parts ordered. We were told that appointments had to be called in and couldn't even make an appointment right there. This whole experience is frustrating because we'll have to wait another two weeks before we're free to get the car serviced. PLEASE Toyota, ei... read more
The employees are kind, and Bob and Phil explain everything before you leave. They always listen to any problem that occurs in the car. Very pleased with Galaxy Toyota for years!
our truck is currently in their service department. we have been lied to about work being done when 4 days later no one can find a work order. Brand new truck is now dead at the dealer after they installed a remote start. Lying to customers is no way to run a business
Frequently asked questions about Galaxy Toyota
How is Galaxy Toyota rated?
Galaxy Toyota has a 4.1 star rating with 1,448 reviews.
When is Galaxy Toyota open?
Galaxy Toyota is open now. It will close at 6:00 p.m.
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