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G2 (formerly G2 Crowd)
- Software company
- Chicago, IL
About this business
Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd real-time and unbiased user reviews help you objectively assess what is best for your business. Leverage the crowd, limit your risk, and get what works.
Location details
100 S Wacker Dr #600, Ste 1800, Chicago, IL, 60606, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
G2 claims to be the largest and most trusted software marketplace, helping professionals make smarter decisions based on authentic peer reviews. Unfortunately, my experience writing a review for their platform suggests otherwise. Their review moderation process is mirky, inconsistent, and unnecessarily time-consuming, which undermines their stated mission of fostering transparency. I attempted to submit a detailed review of a product I’ve used since 2020, complete with screenshots proving my experience. Despite this, my revi... read more
G2 claims to be the largest and most trusted software marketplace, helping professionals make smarter decisions based on authentic peer reviews. Unfortunately, my experience writing a review for their platform suggests otherwise. Their review moderation process is mirky, inconsistent, and unnecessarily time-consuming, which undermines their stated mission of fostering transparency. I attempted to submit a detailed review of a product I’ve used since 2020, complete with screenshots proving my experience. Despite this, my revi... read more
Went through process and left review for BigTime software in exchange for $10 Amazon gift card... Received email that the review was approved. Did not receive gift card by email as promised. No gift cards under "my rewards" section as explained by FAQ. Emailed support, never received a response. This was in December of 2023 still have not received gift card. Scam.
I have a frustrating experience with this company. The main issue is their lack of communication; I can't reach anyone by phone. My sales representative, Ananya, doesn't have her phone number listed in her email “do not reply email”, and whenever I try to call them main phone number, it goes straight to voicemail. I strongly recommend looking into other companies, as you may find yourself in the same situation as I am now, 12-24 months later. I really hope someone in upper management is willing to call me back to discuss the... read more
Update 1 day later: I got the gift card, but only after I asked my company to check this. I give them 3 stars now. 2 stars short of 5 because of scammy behaviour. 1st review: This company needs to be closed, it's a scam. I got lured into writing a detailed review that took me a long time in exchange for a voucher. As the request came from a company I work for for years and is trustful, I didn't expect G2 to be a scam. G2 sent me a mail one day after I've submitted my review, that I was not among the first participants and th... read more
Frequently asked questions about G2 (formerly G2 Crowd)
How is G2 (formerly G2 Crowd) rated?
G2 (formerly G2 Crowd) has a 4.6 star rating with 663 reviews.
When is G2 (formerly G2 Crowd) open?
G2 (formerly G2 Crowd) is open now. It will close at 6:00 p.m.
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