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Futonland - Functional Furniture & Mattresses
- New York, NY
About this business
Futonland started in 1995 as a small, specialty futon store in Queens, NY. We currently sell to all 50 states, cater to a wide variety of urban functional furniture, featuring natural sleep products and have a massive online presence; never once losing sight of our emphasis on personally tailored solutions in a workshop setting.
Location details
104 W 17th St, New York, NY, 10011, United States
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TLDR: Disappointing service and bad return policy. Wanted to like this place, really tried working with them. Even spoke with the owner, Eddie. Had a terrible experience, got a falsely promised product, and felt like they didn't treat the customer right. Can't in good conscience recommend this place. DETAILS: Purchased a mattress from Futonland at its Chelsea location from Michelle. Friendly interaction but she failed in two things. (1) She did not deliver the product as promised. (2) She failed to make clear the sale was f... read more
They have a wide selection of futons and many price ranges. The customer service was excellent and we're very happy with futon we purchased. Delivery arrangements are easy to coordinate.
Loved, loved, loved, my futon purchasing experience, and working with Elvin Tejada. Elvin asked the right questions, then listened intently as I rambled on. I was then given a little homework, testing the feel, comfort, and ease in moving the various futon styles. The perfect suggestion, recommendation for my needs were made by Elvin. I going to wrap up this review, because thanks to my prompt delivery & White Glove Treatment 24 hours later, I going back to my luxurious chocolate covering, zero calorie futon.I Next, ... read more
Best service I've received in a very long time. I had something very particular that I wanted and they found it and got it and sent it!!! Updates along the way...great customer follow-up. Highly recommend!!! Product is great as they said it would be too!!! Kudos!! THANKS TO THE TEAM!
Did a lot of searching for a new futon mattress but all I could find was cheap mattresses until I found Futonland. They have the best selection of futon mattresses I could find. They have some higher end ones but you pay for what you get so spend a little more and get something that will last and you'll enjoy. Ended up getting an Otis.
Frequently asked questions about Futonland - Functional Furniture & Mattresses
How is Futonland - Functional Furniture & Mattresses rated?
Futonland - Functional Furniture & Mattresses has a 4.7 star rating with 15 reviews.
When is Futonland - Functional Furniture & Mattresses open?
Futonland - Functional Furniture & Mattresses might be open. It requires an appointment.
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