Furniture King's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Furniture King

2.7

About this business

Location details

7320 W Bell Rd, Phoenix, AZ, 85308, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
2.730 reviews
Select a rating
Tricia A.'s profile image
9 years ago

Disappointed in both the quality of the product as well as the service we have been given. We purchased a living room set of three leather pieces and two years later, two of the pieces are peeling. We purchased the care package as well as the warranty and have talked to everyone available from the manufacturer to the store owner and no one is willing to take the ownership of fixing and doing what us right because we paid for it! We will never go back and we will share that with everyone we can! 

Michael R.'s profile image
Michael R. 
10 years ago

DO NOT BUY FROM THIS COMPANY!! I bought a 2 piece sectional, ottoman, and the extended warranty. Within a month a small crack appeared on the front of the frame of one part of the sofa. I called the warranty company. They said the warranty does not go into effect for a year and to call the store. I did and was told to "call the warehouse". The girl on the phone was clueless and said a manager would call me back. They never did. I called them hours later and was told a repair guy would come out. He came out and looked at the ... read more

Frank S.'s profile image
10 years ago

Disgusting! Purchased a couch from this store, custom made, chose an in stock color. Was advized by the rep who happens to be the owners in law that it would take three weeks. After three weeks received a call from the warehouse that they don't have the color in stock. Had to go to the store again that evening and picked a new color. It was delivered two weeks later to find that there were stains on the couch, tares , and the pillows were not the design I picked oylut. Advised them to take the couch back and reduce it. The o... read more

toddncathie's profile image
toddncathie 
10 years ago

I brought 2 sofas a dinning room table and chairs and a bedroom set fast delivery and great quality would highly recommend furniture king to all my friends and family great customer service and friendly delivery guys 

Lana P.'s profile image
11 years ago

stay away dont waste your money!! bought a sofa and love seat (750)not even a year later sofa seats going flat, they refuse to fix or replace. horrible customer service this company is not in the business of repeat customers. their repair guy came out and even agreed with us the sofa was defective but store fuses to fix or replace basically says not their problem their wartty is only 90 days. also there sales rep lie about what type of warrty they sell you. 

salvatoreb's profile image
salvatoreb 
11 years ago

I have shopped at FurnitureKing (glendale location) several times and I have found the Sales Staff always Polite, knowledgeable and eager to make our purchase a pleasant experience. I have recommended several of my friends and they have been happy as well. Their pricing blows away all other Furniture Stores. Their quality is well above other Furniture Stores. Thanks for always making shopping a pleasure! 

azjennie's profile image
12 years ago

I have made mutiple purchases through this store and have always been happy. My furniture is always delivered when they say it will be, everyone is always courteous and helpful. I have referred numerous friends and family members to them as well and they have made purchases too. I love the people, merchandise and prices at Furniture King and I WILL BE BACK!!! 

kelly.richelle's profile image
kelly.richelle 
12 years ago

Ordered a speacial order sofa, love and dinning set, went to seven different stores they had the best price,and that is what I was looking for.When it was delivered they took my old sofa for me because I had no way to get it to the dump.Great service!! Im happy thats all that matters. 

ljsmith79's profile image
12 years ago

BAD, BAD, BAD! Ordered an L-Shaped Sofa at ($800) and a Coffee Table at ($300). I was told it would take up to 2 weeks to receive my furniture. At 3 weeks finally received the sofa and received 2 right side cushions, and my coffee table was the wrong table. They did see right away that the cushions were wrong, so they did say they would put the order in the morning and would be here within the week, but the coffee table would take longer only because it was ordered wrong from the store. 5 days goes by so I decided to call an... read more

Frequently asked questions about Furniture King

How is Furniture King rated?

Furniture King has a 2.7 star rating with 30 reviews. 

When is Furniture King open?

Furniture King is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com