Furniture Fair

Irina C. 

on Birdeye

2 years ago

Cincinnati. Eastgate location. Delivery guys is thief's and quality of ordered furniture is terrible. We ordered sectional sofa, waiting two months for delivery. Order was delivered, and after sectional was delivered, I noticed missing item from my home. It was small size clay art. One of the delivery men was standing right where the art piece was. I call few days later with my complain and spoke with store manager. (Cincinnati, OH. Eastgate location). Manager rudely asked me if I may replace this art somewhere else and fo... read more

Jerry D. 

on Birdeye

3 years ago

Excited for my new Furniture and was given a two hour window for delivery 4:30 - 6:30 Saturday after Thanksgiving and when 6:30 came and no delivery found out my delivery was canceled for unknown reasons and now I have to wait until Monday. No notification earlier about my cancellation until I called at 6:30. Unbelievable. I have paid a lot of money in the past and for this delivery but probably not going forward. 

Cardelia K. 

on Birdeye

4 years ago

Danielle warehouse manager gave me great service experience, Danielle listened to me,And help me to understand the importance of the situation. THANK YOU SO MUCH DANIELLE THE MANAGER  

Mary Jo M. 

on Birdeye

4 years ago

Unfortumately I did not have a good experience at this Furniture Fair. First week in November I placed an order for a leather couch and two fabric recliners. I was told it would take around four months to come in and I understood the time frame. Several weeks after placing the order I received a call that the leather I chose for the couch could only be used on chairs. I was disappointed that the salesman did not know this when I first placed the order but I went back and Bobby the store manager worked with me. The only alter... read more

Jeanne and Rodney S. 

on Birdeye

8 years ago

Thank you to everyone at the Eastgate Furniture Fair. Our sales person, Cathleen went above and beyond to help us. It was a great experience from the moment we began searching for the perfect living room sofas and chair. All of the employees we met at the store were very friendly and professional. The delivery team was on time and they carefully set the furniture in place. So far everything has been great. We are enjoying our new furniture, and would recommend Eastgate Furniture Fair.