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Furniture Direct

2.0

About this business

Location details

7660 Dean Martin Dr, Ste 204, Enterprise, NV, 89139, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.09 reviews
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megan.lawrenz.3's profile image
megan.lawrenz.3 
8 years ago

Let me start by saying that if there was an option for no stars at all, that is what I would give. I received a flyer in the mail with an advertised mattress for 599 and it also stated that they have the guaranteed lowest price as well as a 5% military discount. When I got there I tried out the mattress and I liked it and I noticed that they carried Coaster brand furniture (which is the brand of the frame I liked). I asked the owner if I would get the 5% discount for being military and told him what I was interested in buyin... read more

Megan L.'s profile image
Megan L. 
12 years ago

Let me start by saying that if there was an option for no stars at all, that is what I would give. I received a flyer in the mail with an advertised mattress for 599 and it also stated that they have the guaranteed lowest price as well as a 5% military discount. When I got there I tried out the mattress and I liked it and I noticed that they carried Coaster brand furniture (which is the brand of the frame I liked). I asked the owner if I would get the 5% discount for being military and told him what I was interested in buyin... read more

danellis's profile image
12 years ago

Worst experience. This place is horrible to deal with!! We ordered and PAID FOR close to $30,000 worth of furniture. We were promised 60 day delivery. We called after 3 months and no one answered the phone. We left message after message for the next 3 months. We only received a response after we contacted the Better Business Burea. After waiting over 5 months for our furniture we were told the order was taking so long because it was coming from Europe which we knew was not true. It was manifactured in North Carolina. Then we... read more

Rory Ann C.'s profile image
Rory Ann C. 
13 years ago

Horrible Customer Service, Employees that pose as management – This is what LV Furniture Direct has taught me: It is the CUSTOMERS fault your did not have the sectional in stock for delivery. It is the CUSTOMERS fault you promised a delivery date you could not meet. It is the CUSTOMERS fault you had the wrong phone number. It is the CUSTOMERS fault your employees lie and don't pass them on to a manager. This place receives no stars from me. My husband and I ordered a sectional on March 19. We paid a deposit and were given a ... read more

lala l.'s profile image
13 years ago

Worst customer service, Liars, beware – I am so angry at your store on Spring Mountain Road. I ordered a sectional sofa (not a special or custom order) on February 15,2012 and was told it would be delivered the next day before 12pm . When Myra called on February 14th to inform my husband and I that there would be a delay due to a driver calling in sick. I was a little upset, my husband rescheduled for the next day February 15 at 10am.contact me. Today I was given another excuse that it will not be delivered until 3-6pm Febru... read more

noble11's profile image
14 years ago

Worst furniture store ever!!! – They are liars and will sell cheap quality furniture to you. Do yourself a favor and do not buy anything from them! 

jammi702's profile image
16 years ago

I have furnished 2 large homes from Furniture Direct in the past approximately 15 years and have found their service, quality, selection and pricing to be the best anywhere and I am very discerning shopper. I highly doubt that the knowledge and attention to detail by their sales staff cannot be exceeded anwhere. I would highly recommend Furniture Direct to anyone! 

cvollmecke's profile image
cvollmecke 
16 years ago

We purchased over $20,000 worth from this company and I can tell you in my 50+ years, I have never had such a problem with a company, like this one. They choose the delivery company who brought, after waiting over 7 months, my furniture to my home. Out of 13 pieces, 8 were damaged; the dining table, the hutch, the master bed and it's chest, the coffee table and several chairs. I was informed that I HAD to allow them to take the furniture and fix it and bring it back. About 2 months later, it came back with the most horrible ... read more

steve1234's profile image
steve1234 
18 years ago

User review by steve1234 – Incredible furniture and prices, with extremely knowledgeable sales staff and designers. 

Frequently asked questions about Furniture Direct

How is Furniture Direct rated?

Furniture Direct has a 2 star rating with 9 reviews. 

When is Furniture Direct open?

Furniture Direct is open now. It will close at 5:00 p.m.  

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