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Frost Bank
- Finance
- Plano, TX
About this business
Specialties: Banking. Investments. Insurance. Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there's a Frost nearby with folks you can trust to navigate you through any financial decision, no matter how simple or complicated. And because we put people first, you'll get the kind of customer service Frost has been known for since we first started serving this great state six generations ago. You'll also be able to take... read more
Location details
3100 Independence Pkwy Suite 100, Plano, TX, 75075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff there seemed bothered that I cashed my checks at Frost bank instead of going to my personal bank. Both tellers were not friendly. The female teller didn't want to count out my money and place it in an envelope. She was rude and seemed impatient. She didn't hand me my license but instead put it on the counter as of I had a contagious disease or something. After I had handed her everything in order to make the transaction. I will never go back to this Frost bank again in Plano on Parker and Independence. I will conti... read more
To the manager- your service is worst. Every-time I come to this branch my work won’t be done.
I love frost bank and this branch. I’ve had problems with other and bigger banks but this bank has made it so much easier and so efficient. So glad I made the decision in trusting my finances with them. Not to mention some banks like chase takes 20 days for cashiers check to go through but this bank takes one DAY:)))
This branch is great and as a whole Frost bank is by far the best bank I have ever banked with. Customer service is outstanding both in branch and over the phone, when you call someone in the US picks up typically on the 3rd ring. If you're looking for a bank, they are local, customer centric, and very helpful and forgiving, life is tough these days and they will work with you and go out of their way to make your financial life easier.
Frequently asked questions about Frost Bank
How is Frost Bank rated?
Frost Bank has a 3 star rating with 4 reviews.
When is Frost Bank open?
Frost Bank is closed now. It will open on Tuesday at 9:00 a.m.
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