Frost Bank

tamika kelley 

on Google

7 months ago

The staff there seemed bothered that I cashed my checks at Frost bank instead of going to my personal bank. Both tellers were not friendly. The female teller didn't want to count out my money and place it in an envelope. She was rude and seemed impatient. She didn't hand me my license but instead put it on the counter as of I had a contagious disease or something. After I had handed her everything in order to make the transaction. I will never go back to this Frost bank again in Plano on Parker and Independence. I will conti... read more

B.vijay Reddy 

on Google

8 months ago

To the manager- your service is worst. Every-time I come to this branch my work won’t be done. 

Sasalia Setiono 

on Google

2 years ago

I love frost bank and this branch. I’ve had problems with other and bigger banks but this bank has made it so much easier and so efficient. So glad I made the decision in trusting my finances with them. Not to mention some banks like chase takes 20 days for cashiers check to go through but this bank takes one DAY:))) 

Duane Cummins 

on Google

2 years ago

This branch is great and as a whole Frost bank is by far the best bank I have ever banked with. Customer service is outstanding both in branch and over the phone, when you call someone in the US picks up typically on the 3rd ring. If you're looking for a bank, they are local, customer centric, and very helpful and forgiving, life is tough these days and they will work with you and go out of their way to make your financial life easier.