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Frost Bank
- Finance
- Plano, TX
About this business
For the past 150 years, weve worked to make our customers lives better. Thats why were constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means were here for you 24/7 with sound financial advice and everything you need to reach your milestones. Because wh... read more
Location details
600 E 15th St, Plano, TX, 75074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Super-impressed with the quality service here. Got exactly what we needed, very little fuss, very helpful person. A+
Very creepy and incompetent employees. Never going to this branch AGAIN! Frost customer service has gone downhill!!! Can’t believe how many times I’ve had so many issues here. False information all the time. I’ve had to go to other branches because this one had horrible employees. Plus they’re very creepy with their fake kindness….just please do your job and be genuine. Stop being fake and incompetent!!!
Very creepy and incompetent employees. Never going to this branch AGAIN! Frost customer service has gone downhill!!! Can’t believe how many times I’ve had so many issues here. False information all the time. I’ve had to go to other branches because this one had horrible employees. Plus they’re very creepy with their fake kindness….just please do your job and be genuine. Stop being fake and incompetent!!!
Disappointed in my experience at the branch today; the clerk notified me that I was not able to receive provisional credit until after three days, though this is false information. I don’t appreciate being lied to and especially not making sure that the information was verified as correct. This is terrible customer service and should be addressed right away.
So very thankful I didn't give up when searching for a new bank. My previous bank was not suited for my business and how we do business, but Frost, stepped up to the plate and hit a homerun for me and my company. Russ is the greatest banker, easy to get ahold of, always solves my problems, and has earned the business of several of my friends by doing for them exactly what he did for me. I recommend Frost to everyone.
Frequently asked questions about Frost Bank
How is Frost Bank rated?
Frost Bank has a 3.8 star rating with 15 reviews.
When is Frost Bank open?
Frost Bank is open now. It will close at 5:00 p.m.
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