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Frost Bank

3.0

About this business

Specialties: Banking. Investments. Insurance. Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there's a Frost nearby with folks you can trust to navigate you through any financial decision, no matter how simple or complicated. And because we put people first, you'll get the kind of customer service Frost has been known for since we first started serving this great state six generations ago. You'll also be able to take... read more

Location details

1330 S Loop 288, Denton, TX, 76205, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.08 reviews
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Lisa's profile image
Lisa 
on Google
a week ago

Frost in Denton, Texas never answers the phone and is very unhelpful in person. 

Steffi Garcia's profile image
Steffi Garcia 
on Google
4 months ago

I had an incredibly disappointing experience with customer service at the Coppell branch of Frost Bank, where we interacted with an assistant named Grace. This experience was not only frustrating but also felt discriminatory. The staff’s (Grace) attitude and the way the situation was handled were unprofessional and discouraging. Without a doubt, this was the worst banking experience I’ve ever had. I strongly recommend avoiding this branch if you are looking for customer service that respects your time and values your busines... read more

Kurt McWhorter's profile image
Kurt McWhorter 
on Google
10 months ago

Thank you Frost Banks for your service to this community. I appreciate y'all and pray blessings on you and all our families in this community!!!  

JJ GO's profile image
JJ GO 
on Google
11 months ago

How dare a long term client try to deposit an insurance check in their bank? They refused to deposit the check. Went to Southlake, no problem Mr. Goehring. What a joke of a location and a hassle caused. Yet another reminder why I’ve moved all my business accounts. 

Mary Widmer's profile image
Mary Widmer 
on Google
11 months ago

The staff at this Frost Branch are very kind and helpful. I had a problem with my account recently, and they could not have been any more attentive and caring. They took care of closing my account and setting up a new one thereby saving me much stress and aggravation. I have had an account with Frost Bank for over 25 years (in several different locations in the Dallas/Denton area), and I have nothing but praise for this institution! 

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3 star rating with 8 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open at 9:00 a.m. 

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