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Frost Bank

3.1

About this business

Location details

21875 Katy Fwy, Katy, TX, 77450, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.115 reviews
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Ashly's profile image
Ashly 
2 months ago

No abren cuentas a personas cubanas simplemente por ser de Cuba y no ser ciudadano 

ẞrand0n Jenkins's profile image
ẞrand0n Jenkins 
3 months ago

I had an extremely negative experience at Frost Bank yesterday. I visited the branch to inquire about some unexpected fees on my account, but the interaction quickly became frustrating. Key Issues Experienced: Poor Management Response: The branch manager I spoke with was unhelpful and unwilling to take any action regarding the fees or address my concerns satisfactorily. Inefficient Account Closure Process: When I decided to close my accounts due to the poor service, the process was incredibly inefficient. It took over an hou... read more

Pamela Davis's profile image
Pamela Davis 
9 months ago

Absolutely love this place !!! My daughter convinced me to start my banking here as she has used frost for a long time I can not be more happier 

Blanca Quinteros's profile image
Blanca Quinteros 
a year ago

Thank you to Rosie or Rose I apologize if I got it wrong! She was amazing and explained everything to my 17 year old as we opened his very own account. The process was easy and fast, I appreciate the kindness in which she conducted herself with :) 

Deanna Bryels's profile image
Deanna Bryels 
a year ago

I came today after work to set up a business and personal account. I was greeted by Dedra at 4:36pm. She looked at her watch and said it was a bit late. I told her I took off work to come and couldn’t leave work until 4. She proceeded to ask probing questions after realizing I was potentially opening a business and personal she asked if I had certain documents and sat me in a room alone. The area has no cell service and there is no WiFi so we I couldn’t send formation documents another older lady suggested I sit near the win... read more

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.1 star rating with 15 reviews. 

When is Frost Bank open?

Frost Bank is open now. It will close at 5:00 p.m. 

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