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Frost Bank

3.9

About this business

Location details

20002 Northwest Fwy, Jersey Village, TX, 77065, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.914 reviews
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Amy Sadler's profile image
Amy Sadler 
a month ago

I love this Bank so very much. This location has the nicest and helpful staff. Kiley and John always go above and beyond. I feel like a part of the family. 

Tamara Bocanegra's profile image
Tamara Bocanegra 
a month ago

We were told Frost Bank accepts paper IDs, so after spending money on an Uber to get there, we came in hoping to open an account and start banking there. Unfortunately, the experience felt very dismissive. The representative stated they would “rather do business with people wanting a long-term relationship, not just opening an account to deposit a check,” which felt unfair and assumptive since opening an account there was exactly what I intended to do. I understand banks have policies, but the interaction came across judgmen... read more

Brian Devine's profile image
Brian Devine 
4 months ago

They will not allow you to make change even if your family banks with them. 

Stan Schoen's profile image
Stan Schoen 
7 months ago

Kiley, John and Daniel - not only professional, kind, patient and understanding, but some of the finest people I know! Always helpful and knowledgeable, always and consistently. There is no other bank I could feel as comfortable as these folks make me feel. I even consider them as ‘friends’. 

Kathy Frost's profile image
Kathy Frost 
a year ago

Everyone in my family banks at Frost Bank. I have been banking with Frost Bank for well over 20 years. This location has not been open long but every time I or anyone in my household walks in the entire staff is very helpful and incredibly friendly. The young man that is the manager knows our names and is just wonderful. I appreciate this location and Frost Bank altogether! 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.9 star rating with 14 reviews. 

When is Frost Bank open?

Frost Bank is open now. It will close at 5:00 p.m. 

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