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Frost Bank
- Finance
- Humble, TX
About this business
Location details
19661 US-59, Humble, TX, 77338, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I went to the branch to open a personal account, but the experience was very disappointing. Instead of making the process easy, everything was made complicated. The banker was not able to open the account and said it could not be done due to procedures. I was not informed that I could open it online, and no clear guidance or alternative solution was offered. As a customer, I expected better support and clearer communication. This experience was frustrating and a waste of time. I hope the bank improves its customer service.
She was absolutely amazing. I’m glad I stopped by to open my account with them.
Frequently asked questions about Frost Bank
How is Frost Bank rated?
Frost Bank has a 4.4 star rating with 21 reviews.
When is Frost Bank open?
Frost Bank is closed now. It will open tomorrow at 9:00 a.m.
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