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Frost Bank

3.9

About this business

For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more

Location details

4214 Thousand Oaks, San Antonio, TX, 78217, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.939 reviews
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John C's profile image
John C 
on Google
5 days ago

I had trouble with a VA beneficiary, I had to Open I had a new Bank account and get direct deposit going to my account. We were meet with cheerful welcome. Mrs Victoria quickly started settling up a new account and I was very relieved of all the worries of starting a new account. The service and teller were all wonderful. I know that I am in safe hands with my needs. I am here to stay no more different Bank accounts for me. Life goes and the services of Frost Bank have not. Thank Frost Bank and all their staff who are all to... read more

Philip Kanaby's profile image
Philip Kanaby 
on Google
3 months ago

Frost personal customer for years. Instead of calling our personal banker, I stopped into this location to set up another account. Personal Banker Victoria Cantu could not have been less helpful. She was annoyed with my simple questions and was insulting. Avoid this location, it’s a dump for their least skilled employees. In 10 years I’ve never had an issue with Frost Bank. That changed today. 

Lani's profile image
Lani 
on Google
6 months ago

Well … where shall I start when you walk in your not addresses right away , there was a individual person who walked pass several times before even approaching then once she decided to approach it was as if she didn’t want to help , it was more of a forced conversation couldn’t see her name tag had on a cream color pink shirt and grey pant hair in pony tail and flats helping another customer in a glass cubicle a different approach would be I will have my colleague work with you or schedule an appointment, business card so sh... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

Great bank! Friendly staff and security guard. 

James DeFrancisco's profile image
James DeFrancisco 
on Google
9 months ago

Great bank! Friendly staff and security guard. 

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3.9 star rating with 39 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open at 9:00 a.m. 

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