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Frost Bank

4.0

About this business

For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more

Location details

4214 Thousand Oaks, San Antonio, TX, 78217, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.042 reviews
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Cynthia Ann Saenz's profile image
Cynthia Ann Saenz 
on Google
a month ago
sabrina hernandez's profile image
sabrina hernandez 
on Google
2 months ago

I had the pleasure of Victoria Cantu helping me with a situation I had, on 4/28/25. She was very kind, and helpful and very, very patient with me. Also you have a female guard at the door who is so nice and pleasant and gives VIP service by opening the door and greeting you. Makes you feel very welcomed. Thank you . I had to come back today 4/29/25 to finish up. Victoria Cantu was helping me with a medallion stamp. Victoria was so accommodating, so helpful and so patient. While there she was helping me get what I needed, and... read more

sabrina hernandez's profile image
sabrina hernandez 
on Google
3 months ago

I had the pleasure of Victory Cantu helping me with a situation I had. She was very kind, and helpful and very, very patient with me. Also you have a female guard at the door who is so nice and pleasant and gives VIP service by opening the door and greeting you. Makes you feel very welcomed. Thank you  

John C's profile image
John C 
on Google
3 months ago

I had trouble with a VA beneficiary, I had to Open I had a new Bank account and get direct deposit going to my account. We were meet with cheerful welcome. Mrs Victoria quickly started settling up a new account and I was very relieved of all the worries of starting a new account. The service and teller were all wonderful. I know that I am in safe hands with my needs. I am here to stay no more different Bank accounts for me. Life goes and the services of Frost Bank have not. Thank Frost Bank and all their staff who are all to... read more

Philip Kanaby's profile image
Philip Kanaby 
on Google
6 months ago

Frost personal customer for years. Instead of calling our personal banker, I stopped into this location to set up another account. Personal Banker Victoria Cantu could not have been less helpful. She was annoyed with my simple questions and was insulting. Avoid this location, it’s a dump for their least skilled employees. In 10 years I’ve never had an issue with Frost Bank. That changed today. 

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 4 star rating with 42 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open at 9:00 a.m. 

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