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Frost Bank

3.0

About this business

For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more

Location details

150 E Hwy 67, Duncanville, TX, 75137, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.028 reviews
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Moriah's profile image
Moriah 
on Google
3 months ago

Worse experience I’ve had banking with any frost branch. Highly advise going to another location. Recently went in and was ignored by two tellers. Even after helping a customer before me no one told me they would be with me and one of the tellers walked straight to the back. Horrible experience and can mess up minutes of your life you can’t get back. 😡😡😡 

Ray Brown's profile image
Ray Brown 
on Google
6 months ago

I wish I could give the location in Duncanville off of US-67 0 stars. They have no customer service skills and could care less about the ppl they serve. Mike and Sam both need jobs that require no talking or interacting with customers. Plus, Frost, as a whole, needs to reevaluate the way they train employees. The number to call for general info, don't expect to get the correct answer from them. I just drive over 20miles only to find the info she gave me over the phone was COMPLETE incorrect. NEVER GO TO THIS LOCATION, THANK ... read more

Irving Alatorre's profile image
Irving Alatorre 
on Google
a year ago

Stay with Bank of America stay with Chase or really any other bank, don’t believe in the “we are local and smaller and we take better care of your business” They all are rude and unprofessional and they don’t care about you , all you ever going to hear is “there’s nothing we can do for you” and if you already have an account stay away from this location! 

Lee Sanders's profile image
Lee Sanders 
on Google
a year ago

Opened an account today and Charisma was so polite and professional. Great first experience 

Pearl Canalez's profile image
Pearl Canalez 
on Google
a year ago

Went in to this location with the intention of doing a foreign exchange transfer. Was there 30 minutes just to be told the particular associate assisting me was having trouble with her computer so it would still be a while before my transaction would be completed. My transaction seem to be a bother to the associate. 

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Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 3 star rating with 28 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open at 9:00 a.m. 

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