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Frost Bank

4.1

About this business

Location details

201 E Shore Dr, Shenandoah, TX, 77380, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.117 reviews
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Isabel Ospina's profile image
Isabel Ospina 
a week ago
Alex Resnik's profile image
Alex Resnik 
6 months ago
Michael Crain's profile image
Michael Crain 
a year ago

Few things are more common than a slogan without substance. This has become particularly true in the world of banking. Billions are spent on advertising, and banks all promote the quality of their customer service, but it never comes close. This is why we are so grateful to Lauren Janssen and the Team at Frost Bank. From our first introductory meeting through our most recent, Lauren and her team at Frost consistently validate that they are icons of excellence in service, kindness, and wisdom. The consistency between each tea... read more

Daniel Osborne's profile image
Daniel Osborne 
a year ago

Excellent customer service. 

Alex Bertram's profile image
Alex Bertram 
a year ago

Customer service is sub par. They tell me I can create a new debit card for my business account to give to employees (who are also family members) without them present and in fact did it when I opened the account and stated i won’t have a problem if I need another one. Tried it at this location and they provided me with no solution and stated I can’t do it without the other person present even though I’ve had this done prior and even had it done at other banks because it was MY account and I am the only one with legal access... read more

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 4.1 star rating with 17 reviews. 

When is Frost Bank open?

Frost Bank is closed now. It will open on Tuesday at 9:00 a.m. 

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