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For the past 150 years, we've worked to make our customers' lives better. That's why we're constantly improving and adding to our full range of banking, investment and insurance solutions. The result is the Frost difference, an intuitive experience that helps you manage your money, grow your wealth and protect your assets with the latest technology, industry-leading security and a reliable financial partner. That means we're here for you 24/7 with sound financial advice and everything you need to reach your milestones. Becau... read more
201 E Shore Dr, Shenandoah, TX, 77380, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Few things are more common than a slogan without substance. This has become particularly true in the world of banking. Billions are spent on advertising, and banks all promote the quality of their customer service, but it never comes close. This is why we are so grateful to Lauren Janssen and the Team at Frost Bank. From our first introductory meeting through our most recent, Lauren and her team at Frost consistently validate that they are icons of excellence in service, kindness, and wisdom. The consistency between each tea... read more
Excellent customer service.
Customer service is sub par. They tell me I can create a new debit card for my business account to give to employees (who are also family members) without them present and in fact did it when I opened the account and stated i won’t have a problem if I need another one. Tried it at this location and they provided me with no solution and stated I can’t do it without the other person present even though I’ve had this done prior and even had it done at other banks because it was MY account and I am the only one with legal access... read more
So far it was great
Frost Bank has a 4 star rating with 16 reviews.
Frost Bank is closed now. It will open on Tuesday at 9:00 a.m.
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