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Frost Bank

2.8

About this business

Location details

15301 Dallas Pkwy Ste 100, Ste 100, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.824 reviews
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Chambre Supri's profile image
Chambre Supri 
2 months ago

Let me start off by saying the people that work there they start off nice and friendly after a while 2 weeks in they're going to judge you they're going to discriminate against you Lord forbid if you order more than one card they're going to give you a call and say that your account is at risk for closure because you didn't safeguard your account I thought that's what banks do they secure your account 0 out of 10 I do not recommend I'm taking all of my money out of the account I'm going to help them since they want to threat... read more

Derrick Williams's profile image
Derrick Williams 
4 months ago

White guy there didn’t wanna cash my check because it was a big amount his excuse was that he couldn’t “verify” it but I went to another bank and cashed it easily. Reason he didn’t wanna cash it because I’m a black guy with a big check and he wasn’t expecting that from me.I got a new job and they have to give me an paper check for about a month and I can’t even go to my bank to cash it. I work extremely hard for all of my cash, no scam going on here. Will be closing my account soon. 

Tahra Browner's profile image
Tahra Browner 
5 months ago

Customer service was off the charts and very helpful! 

Jose Gonzalez's profile image
Jose Gonzalez 
6 months ago

I have a checking, a savings, and mortgage with this bank. Recently have done 3 visits to this bank wanting to open a checking account for my daughter. And by now it feels like they find every reason why not to open the account an additional checking account. The banker was looking for a social security number on a birth certificate. I am like your not going to find it on there, it's a birth certificate. And he then we'll I am gonna need her social security card. Last time I was here he told me he needed 2 IDs. A school ID w... read more

maria henderson's profile image
maria henderson 
7 months ago

They wouldn’t cash a check because they don’t have enough cash to give out really!!! It’s a BANK!!!! 

Frequently asked questions about Frost Bank

How is Frost Bank rated?

Frost Bank has a 2.8 star rating with 24 reviews. 

When is Frost Bank open?

Frost Bank is open now. It will close at 5:00 p.m. 

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