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Frontier Communications

1.9

About this business

Frontier Communications offers broadband, video, voice, satellite video, wireless Internet data access, data security solutions, bundled product and service offerings, specialized bundles for small businesses and home offices, and advanced business communications for medium and large businesses in 28 states with approximately 17,400 employees based entirely in the United States. 

Location details

200 State St, New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.983 reviews
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Russ Cereola's profile image
Russ Cereola 
on Google
3 years ago

I'd give zero starts if possible. I ordered service for cable and internet on 8/30 and accepted a 9/3 install date. The tech arrived on time, only to tell me that I could not be connected because fiber was not on my street. That's not that they told me on 8/30. I handed over personal info, credit card and social security# because I believed service was available. I called customer service and received the typical runaround. I asked for a manager and reached Eric, an escalation manager. Eric cut me off when I spoke and refuse... read more

John Doe's profile image
John Doe 
on Google
3 years ago

HORRIBLE. THE WORST INTERNET. literally had to set up my router and wires through FaceTime with the technician. 

Mike Orange's profile image
Mike Orange 
on Google
3 years ago

Customer service lies 

Zak Ettamymy's profile image
Zak Ettamymy 
on Google
3 years ago
William Longoria's profile image
William Longoria 
on Google
3 years ago

Frontier Promises made promises Broken, BALD FACED LIARS!!! Bait and switch practices when price quoted then deny it, more than once. but now I'm free, at last from them. just switched to xfinity com cast.. if you are thinking of getting frontier (RUNAWAY RUNAWAY, TRULEY A GARBAGE COMPANY). really don't think they will be around much longer. 

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Frequently asked questions about Frontier Communications

How is Frontier Communications rated?

Frontier Communications has a 1.9 star rating with 83 reviews. 

When is Frontier Communications open?

Frontier Communications is closed now. It will open at 9:00 a.m. 

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