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Freeman Toyota Rental Center
- Transportation Services
- Santa Rosa, CA
About this business
Location details
2875 Corby Ave, Santa Rosa, CA, 95407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:30 p.m. | |
| Tue | 7:00 a.m. to 5:30 p.m. | |
| Wed | 7:00 a.m. to 5:30 p.m. | |
| Thu | 7:00 a.m. to 5:30 p.m. | |
| Fri | 7:00 a.m. to 5:30 p.m. | |
| Sat | 7:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Horrific customer service. Gas was full upon return. Got charged from driving from the gas station to the drop off. Got told it was at '' 94 %. '' I get it, we all get stressed, but the people behind the front desk are miserable, and they let it show with their customers. The '' number '' stickers fell off in the car when driving and i left them in the side dash. I got a stern, '' never take those off. '' As if i did this on purpose or it caused some outrageous issue for the woman who could easily stick them back on. Worst c... read more
Turned my elderly mother over to a collection company after her insurance didn't cover $2,000 to pay for alleged damage to a rental car that Freeman had repaired in the Freeman Toyota Rental Center. They have no photos of the car showing the damage and the check in sheet was marked "no damage", yet claim the car was damaged during my mother's 2 day rental. Owners refused to meet with us to discuss this event and told the manager to not do anything about it. Avoid Freeman Toyota--they are not the reputable organization they o... read more
Worst customer service ever. I wish I could give zero star for her. I booked my rental car on Thursday and i got the confirmation number too. I tried to call them to make sure everything goes ok after i booked but nobody response my call. So, i was there today to make sure i had reservation but the lady in front desk was so rude. She said there wasn’t any reservation under my name and i showed them my conformation number and still they couldn’t figure it out. Then the lasy said we can have another reservation if you want the... read more
Turned my elderly mother over to a collection company after her insurance didn't cover $2,000 to pay for alleged damage to a rental car that Freeman had repaired in the Freeman Toyota Rental Center. They have no photos of the car showing the damage and the check in sheet was marked "no damage", yet claim the car was damaged during my mother's 2 day rental. Owners refused to meet with us to discuss this event and told the manager to not do anything about it. We will be taking them to small claims court for the $2,000. Avoid F... read more
Frequently asked questions about Freeman Toyota Rental Center
How is Freeman Toyota Rental Center rated?
Freeman Toyota Rental Center has a 1.9 star rating with 11 reviews.
When is Freeman Toyota Rental Center open?
Freeman Toyota Rental Center is closed now. It will open at 7:00 a.m.
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