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Freedom - South Wharf
- Retail
- South Wharf, VIC
About this business
Freedom is Australia's leading retailer in furniture, sofas and homewares, including Australian made mattresses. Enjoy stylish products and design your world with flexible finance options to suit you, plus Click + Collect for same day pick up.
Location details
Homemaker Hub shop t1, Unit 21/20 Convention Centre Pl, South Wharf, VIC, 3006, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Went in yesterday to look at sofas and mattresses. Matt helped whilst we were in there, he was an absolute legend. Super helpful and friendly, made it a 10/10 experience for us and we walked away with a new garden furniture set. Thanks Matt!
Purchased a rug from this store 1 week ago, and the store promised they can deliver the rug within 2-3 business days. 7 days have passed, and still no rug. Called today and the store said they didn’t pick up the rug from the warehouse. Now they arrange the warehouse pickup in 2-3 business days, and after the warehouse is another 2-3 business days until it can be delivered. I suspect the rug will be delayed again. With another excuses. If the store promised something delivered in 2 days, expect it to be 2 weeks, or maybe 2 mo... read more
The store is a complete scam. They will make false claims on purchases about vouchers and discounts but will never deliver the items with discounts or purchases with vouchers, in order to sell them for higher price. Beware of their staff Diana, who will make false claims and will overcharge for items. The store manager Jas too blatantly lied about items being delivered and refused to provide any assistance even though I’ve not received the order and the status has a pending delivery for over 4 weeks. This is the service you ... read more
The store is a complete scam. They will make false claims on purchases about vouchers and discounts but will never deliver the items with discounts or purchases with vouchers, in order to sell them for higher price. The store manager Jas too blatantly lied about items being delivered and refused to provide any assistance even though I’ve not received the order and the status has a pending delivery for over 2 weeks. This is the service you get after spending $6k. They still haven’t processed the refund and will prompt you to ... read more
We are regular customers of the South Wharf Freedom store. On 10/5/25, we had an outstanding service experience with staff member Diana. She was attentive, patient, knowledgeable, and really listened to our expectations and needs. Diana offered exceptional help and advice, making it a truly beautiful service encounter. Freedom should be proud to have such a valuable employee.
Frequently asked questions about Freedom - South Wharf
How is Freedom - South Wharf rated?
Freedom - South Wharf has a 3.3 star rating with 144 reviews.
When is Freedom - South Wharf open?
Freedom - South Wharf is open now. It will close at 5:00 p.m.
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