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Freedom Mortgage - Call Center Troy MI
- Finance
- Troy, MI
About this business
Founded in 1990, and headquartered in Boca Raton, FL, Freedom Mortgage Corporation is a full-service mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation’s largest non-bank mortgage lenders/servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. They are the #1 VA and #1 FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, 2021). While Freedom Mortgage’s mission is to... read more
Location details
50 W Big Beaver Rd #610, Troy, MI, 48084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
So far, not happy with their service after being transferred from Wells Fargo. Easy to set up online payments, and easy to navigate website. I just don't like getting calls trying to sell me ADT products and telling me I can save money on my mortgage. They asked me to consent to receiving phone calls from them and I said no because I didn't want to get these sales calls all the time. My mortgage comes out automatically on the first of the month, my taxes come out every 6 months and my insurance comes out yearly. There is abs... read more
worst mortgage company this place is joke
Super thrilled I'm now goat roped into doing business with this company. Thanks Wells Fargo
Dealing with this mortgage company has been an absolute nightmare. I sent them an insurance claim check that urgently needed endorsement so repairs could begin on my property. Not only have they dragged their feet every step of the way, but their outsourced call center is completely useless; providing no real answers and quoting a ridiculous timeline of 8–10 business days to process the check, followed by another 5 days for it to arrive via regular USPS mail. Meanwhile, a second lienholder endorsed the same check in under 30... read more
These people are the worst they consistently repeatedly harass me with notices telling me that I need flood insurance when I have provided all the documentation required to show that I have flood insurance in place but almost every month I get a new letter from these people requiring me to provide proof of flood insurance it never stops I call and I claim harassment and they just keep on coming. Do not do business with freedom mortgage
Frequently asked questions about Freedom Mortgage - Call Center Troy MI
How is Freedom Mortgage - Call Center Troy MI rated?
Freedom Mortgage - Call Center Troy MI has a 1.3 star rating with 125 reviews.
When is Freedom Mortgage - Call Center Troy MI open?
Freedom Mortgage - Call Center Troy MI is closed now. It will open at 9:00 a.m.
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