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Freedom Mortgage - Call Center Plano TX
- Finance
- Plano, TX
About this business
Founded in 1990, and headquartered in Boca Raton, FL, Freedom Mortgage Corporation is a full-service mortgage company that provides mortgage loans through retail, wholesale, and correspondent channels. One of the nation’s largest non-bank mortgage lenders/servicers, the company is licensed in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. They are the #1 VA and #1 FHA (government-insured) lender in the U.S. (Inside Mortgage Finance, 2021). While Freedom Mortgage’s mission is to... read more
Location details
6500 International Parkway Suite 1800 and 1900, Plano, TX, 75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Applied for a VA loan, and they sent me disclosures for an FHA loan. It is ridiculous including the feedback I got afterwards.
If I could give a zero I’d have done it. My mortgage got transferred from another mortgage company and this month I’m starting my payments and when I go to set up my account, there’s already a late fee… when I call customer service they say it’s a late fee from my previous company from 2022. When I never pay late. Is this a joke. The representative are so classless and rude! Looking at previous reviews this is a nightmare of a company. Obviously they don’t care about their customers!!!
If I could give zero stars I would, my lone got sold to these clowns and I will move it now. Their customer service is horrible and if you have a problem, they basically say we can do anything about... with an attitude.
Worst mortgage company. Do NOT finance or refy with these crooks! Didn't apply my payment according to instructions and insists probate documents are required to sell even though I have lady bird deed, death certificate, and will that are all supposed to avoid that. Next step will be litigation with my lawyers fees coming out of their fraudulent pocket!
Had the same mortgage company for a long time, nothing ever changed - the second they sold out to freedom mortgage they started upping payments almost immediately. Twice in one year already. If you have the option please choose someone else.
Frequently asked questions about Freedom Mortgage - Call Center Plano TX
How is Freedom Mortgage - Call Center Plano TX rated?
Freedom Mortgage - Call Center Plano TX has a 1.2 star rating with 352 reviews.
When is Freedom Mortgage - Call Center Plano TX open?
Freedom Mortgage - Call Center Plano TX is open now. It will close at 11:00 p.m.
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