Freedom - Joondalup

Tracey Rudings 

on Google

2 months ago

Returned incorrect item store sent to us back on 19/9, have still not received refund, you can no longer call the stores direct therefore have to go through their call centre to be hand balled constantly, have gone into the store only to be advised we don’t know why it hasn’t gone through so we’ll try again & refund still not processed & multiple emails sent! Our family have been long term customers of Freedom & purchased a lot over the years, will shop elsewhere if this is the customer service. 

sarah cooke 

on Google

2 months ago

We had the help of Gloria in store yesterday and I was so impressed with her customer service skils. She was extremely friendly, knowlegable and professional. Gloria had great patience in answering all of our questions and kept coming back to check if we needed anything. She also helped us draw the plans of the room to see if the couch would fit. Thanks you Gloria. Myself and Drey appreciated all of your help 

Tracey Jones 

on Google

2 months ago

Walked in looking for dining and lounge furniture. After about 10 mins walked out with no greeting or offer of help. One staff member walking around playing with his phone.