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Freedom First Credit Union
- Finance
- Vinton, VA
About this business
Location details
203 W Virginia Ave, Vinton, VA, 24179, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could I would give them no stars. The customer service was the worse. I wanted to speak to a loan officer and they said I had one in front which was fine. The man went to the counter and started paying his credit card bill and then he said he had others he wanted to pay. The woman came out of her office and said when he is finished I will take him. I was left waiting while he was doing his banking at the counter.I was Never acknowledging or anything he continued paying his bills at the window. The man in the other offic... read more
Trying to get through to someone at the local branch is virtually impossible. Went through a lengthy automated "person" to only be transferred to a call center. What ever happened to personal customer service! Very frustrating! Just trying to open an account shouldn't be that hard!
Taking money out of my account every month I had $250 and I now have $9. Because it has a $9 fee every month.. come on I'm switching banks horrible
Avoid this Credit Union like the plague. All locations. They used to be great but about a year ago they all went through drastic changes, betrayed and infuriated their members, and they just keep getting worse and worse. I’ve been wanting to leave ever since that and just haven’t gotten around to moving everything completely out yet… and all the while they’re just slowly draining their members like professional lawyerly leaches. I will be getting the rest of my business out of there asap now because they never cease to amaze... read more
Changed the terms of my checking account which I didn't use. Stole $7 from my savings. Would not do the right thing and give the $7 back. Would rather loose a long term customer than to refund $7. Freedom is not so free there.
Frequently asked questions about Freedom First Credit Union
How is Freedom First Credit Union rated?
Freedom First Credit Union has a 3.4 star rating with 24 reviews.
When is Freedom First Credit Union open?
Freedom First Credit Union is open now. It will close at 5:00 p.m.
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