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Freedom First Credit Union
- Credit Unions
- Roanoke, VA
About this business
Location details
2221 Colonial Ave SW, Roanoke, VA, 24015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Over six years using this credit union and have never received replacement cards via mail prior to complete expiration. "The best they can do is have one delivered to one of their branches after the previous card has already expired" Completely incapable of either fixing this problem or working with me to obtain alternative methods of delivery to my person.
Kelly is absolutely fantastic! I always enjoy interacting with her whenever I visit this branch.
Chelita at the Freedom First Towers location helped me today. She went above and beyond with my situation and questions I needed answered. She was very friendly, knowledgable, caring, and an all around excellent employee. Freedom First is lucky to have her on their payroll!
Chelita was amazing . I had an issue with my debit card and she handled it so well and quickly . She explained the mistake that was made and how she was going to solve it . She handled my problem efficiently with great care. Chelita explained my options and was understanding to my needs. This freedom first is across town from me but I think after this experience I will be using this one more. Thank you Chelita , keep up the good work 👍
Worst credit union on earth. I am sitting in my car, can't get gas because my account is locked down. Dicks Sporting Goods was flagged locking my account down. I can't buy a fishing pole at the mall. I have missed flights, trying to get an Uber too early also locking my account down. No after hours support, so 10am the next day is your only option. Missed trips, pissed off job, stranded and on hold for an hour 4 or 5 times a month. Stay away from this business.
Frequently asked questions about Freedom First Credit Union
How is Freedom First Credit Union rated?
Freedom First Credit Union has a 3.2 star rating with 35 reviews.
When is Freedom First Credit Union open?
Freedom First Credit Union is closed now. It will open on Monday at 9:00 a.m.
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