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Freedom First Credit Union
- Credit Unions
- Roanoke, VA
About this business
Location details
2221 Colonial Ave SW, Roanoke, VA, 24015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used to love banking with freedom first. Very easy to connect with someone to work out issues and barely any issues to begin with. Here recently, they have been charging a lot of fees and changing policies that feel very predatory to people who aren’t in good financial situations. Do not bank here if you are trying to get a good start on savings, because they will take any chance to charge you a fee. Really disappointed that I had to move banks, feels like they are trying to become more exclusive. The representatives have ... read more
Absolutely absurd. I have been on hold for 45+ minutes, just trying to be connected with an employee. I called at opening time for a reason! Terrible customer service!
The whole reason I switched years ago from SunTrust to FFCU was because SunTrust started implementing fees just to have a checking account. I remember how FF was very excited about all of the new business they were getting from SunTrust because of this. (This is when they were still relatively small with only a couple of locations.) Today I received a letter in the mail saying FFCU is going to start charging 7 to 9 dollars a month just to have a checking account unless you meet certain qualifications. They’re, of course, try... read more
This bank has shady practices. Requested documentation for several months and still getting the run around . Put your money else where so it is safe this bank is looking more and more like Wells Fargo daily . Managers are none existent customer service is joke . I regret banking with the institution
Frequently asked questions about Freedom First Credit Union
How is Freedom First Credit Union rated?
Freedom First Credit Union has a 3 star rating with 26 reviews.
When is Freedom First Credit Union open?
Freedom First Credit Union is closed now. It will open at 9:00 a.m.
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