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Freedom Federal Credit Union
- Credit Unions
- Bel Air, MD
About this business
We are a not-for-profit federal credit union providing financial products and services to the Harford and Baltimore County Maryland community. We are committed to help members achieve their financial goals and to give back to the communities we serve.
Location details
1304 Churchville Rd, Bel Air, MD, 21014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My truck was recently totalled and long story short, ************* did not pay out (which I paid for ************* a the time I purchased my BRAND NEW truck) *** says that they won't pay out due to having skip-a-pay's done to the loan, which was due to the Government shut-down in 2020 and the infamous COVID-19 Pandemic. Banks were bailed out but not the people. I was not even offered or afforded a refund of the funds I paid out for *************. Now, I'm left with a balance that the bank is expecting me to pay off! terrible... read more
We have just Recieved ANOUTHER threat of MANY through the two years we have had our Jeep financed through them . They Threaten to put us on THEIR insurance CLAIMING we have let ours lapse and today they Threaten to REPOSSESS our Jeep . THEIR (****** *********) insurance provider is the one telling them we don't have insurance Even though EVERY TIME we REPEATEDLY send them PROOF !!! They added $1,571.00 to our loan this time for THEIR insurance CLAIMING we did not have any ! I called my insurance whom we have had for over 20 ... read more
Better Business Bureau: I am writing to express my dissatisfaction with the purchase of a Jeep Wrangler Rubicon 2021 from Jones Junction dealership, financed through Freedom Federal Credit Union. My experience with this vehicle has been filled with issues that have left me frustrated and disappointed. Shortly after the purchase, I discovered that my car insurance did not cover the vehicle, resulting in a $12,000 penalty added to the loan. Despite providing proof of coverage, only $3,000 was deducted from the penalty, leaving... read more
Business response:
Legally, Maryland vehicles must be insured to minimum standards, when there is a lapse in coverage, the lender must charge for collateral protection insurance. This isn’t a penalty as this is an insurance fee, and if proof of full coverage during the lapsed period is submitted, those collateral insurance protection fees can be reimbursed. Partial coverage results in a partial reimbursement. Unfortunately any car must be insured fully as a part of all standard auto loan agreements. Ultimately, this is for the owner’s protecti... read more
Better Business Bureau: I am writing to express my dissatisfaction with the purchase of a Jeep Wrangler Rubicon 2021 from Jones Junction dealership, financed through Freedom Federal Credit Union. My experience with this vehicle has been filled with issues that have left me frustrated and disappointed. Shortly after the purchase, I discovered that my car insurance did not cover the vehicle, resulting in a $12,000 penalty added to the loan. Despite providing proof of coverage, only $3,000 was deducted from the penalty, leaving... read more
Business response:
Legally, Maryland vehicles must be insured to minimum standards, when there is a lapse in coverage, the lender must charge for collateral protection insurance. This isn’t a penalty as this is an insurance fee, and if proof of full coverage during the lapsed period is submitted, those collateral insurance protection fees can be reimbursed. Partial coverage results in a partial reimbursement. Unfortunately any car must be insured fully as a part of all standard auto loan agreements. Ultimately, this is for the owner’s protecti... read more
Frequently asked questions about Freedom Federal Credit Union
How is Freedom Federal Credit Union rated?
Freedom Federal Credit Union has a 3.7 star rating with 13 reviews.
When is Freedom Federal Credit Union open?
Freedom Federal Credit Union is closed now. It will open at 9:00 a.m.
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