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Freedom - Chadstone
- Retail
- Chadstone, VIC
About this business
Shop at Freedom Chadstone to find everything you need to style your home in Australia. Browse our furniture, sofa, bedroom, rugs and lighting items that are designed for Australian living. Affordable Prices. Built to Last. Home of Design. Flexible finance options to suit you, plus Click + Collect for same-day pick up.
Location details
Homeplus+ Homemaker Centre, Shop 9, 675/685 Warrigal Rd, Chadstone, VIC, 3148, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | 9:30 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Amazing customer service! I came here to buy a few things for my new apartment and Jessica was super helpful and friendly. I had an amazing experience here and I’ll definitely come back to use my store credit voucher!
Had an amazing experience at freedom chadstone. Lou from the warehouse will make your day with his awesome customer service and joyful attitude. Floor staff were also very helpful
Absolutely terrible customer experience! I will never buy anything from this place again. Our couch was delivered to the lobby, not our apartment.The lack of care and consideration for customer service is an absolute joke. They delivered the couch to the lobby, and that’s where their responsibility ended. They clearly knew this apartment had issues with the lift, yet they still happily took our money and left us with a disaster. My elderly parents were left to worry about carrying a 130 kg couch and having to rehire people t... read more
Absolute JOKE of a store - utter waste of 1 month with non-existent customer service Paid for a rug in-store and was assured it would arrive within 1-2 weeks. Rang the store each week to follow-up. Each person I spoke to was as clueless as the next. Was still promised it would be delivered. This was a complete LIE. On week 4, after calling to follow-up again, I was told they had stopped ordering this rug. Why did they sell me the rug in the first place? Why did it take 4 weeks to tell me this? Why was there zero proactive co... read more
Absolutely Disgraceful – A Masterclass in How Not to Treat Customers I seriously regret ever walking into this store. Had I read the mountain of negative reviews beforehand, I would’ve run the other way. This place may be a franchise, but clearly, customer service wasn’t part of the training manual. I was prepared to spend nearly $20,000+ on a full set of goods, and after taking them 3 full days of discussion and negotiation, we finally reached a reasonable offer—until the owner decided to insert himself at the last minute. ... read more
Frequently asked questions about Freedom - Chadstone
How is Freedom - Chadstone rated?
Freedom - Chadstone has a 3.2 star rating with 121 reviews.
When is Freedom - Chadstone open?
Freedom - Chadstone is closed now. It will open at 9:30 a.m.
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