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Freedom Bank
- Banks
- Maywood, NJ
About this business
Location details
99 Essex St, Fl 2, Maywood, NJ, 07607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing customer service experience overall. The atmosphere inside the branch felt tense and unfriendly, and several employees came across as impatient and rude when customers had questions. Instead of making people feel welcomed, the staff acted bothered whenever someone needed help or clarification. I also noticed a serious lack of professionalism from management. Communication seemed completely disorganized, and employees were often left confused without proper guidance. It created an uncomfortable environment ... read more
The communication and professionalism at this bank were honestly disappointing to witness. Staff and management seemed extremely unwelcoming, and there was a clear lack of respect in the way people were spoken to. Questions and misunderstandings were not handled professionally, and instead of helping employees learn or improve, management created an uncomfortable and hostile environment. Good businesses communicate clearly, support their employees, and treat people with basic respect. From what I observed, this location fail... read more
Mike Catania is the most straight forward and knowledgeable mortgage people I've ever spoken to.
Mike Catania is the most straight forward and knowledgeable mortgage people I've ever spoken to.
You’re treated with respect and no wait time. Very concerned to make sure your account is safe. They check your identity throughly to make sure it’s you. Very professional and pleasant.
Frequently asked questions about Freedom Bank
How is Freedom Bank rated?
Freedom Bank has a 4.1 star rating with 22 reviews.
When is Freedom Bank open?
Freedom Bank is closed now. It will open at 8:30 a.m.
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