Free People's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Free People

3.7

About this business

Location details

Country Club Plaza, 440 Nichols Rd, Kansas City, MO, 64112, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.760 reviews
Select a rating
William Briscoe's profile image
William Briscoe 
on Google
2 months ago

Pricey but what would you expect from the Plaza? Grabbed a few items for the misses. She loved them (I picked them out) so its a win win. Friendly service, wish they had more sizes in store. But very nice place to shop 

Richard's profile image
Richard 
on Google
2 months ago

Staff extremely unhelpful, store, cramped, and hot. All around bad experience, nothing to make up for the lack of clothes either. been in many times, always hoping that the store would redeem itself because they do have some cute clothes. In every time I’ve been it’s always been a disappointment. 

Christina Little's profile image
Christina Little 
on Google
4 months ago

Terrible Experience with Free People Brigade Leather Backpack I ordered the Free People Brigade Leather Backpack, and it arrived with pen marks, the wrong color, and it doesn’t seem like a real Free People item. I contacted customer service with pictures, and they’ve been completely unhelpful. No response, no solution. 

lynn lena's profile image
lynn lena 
on Google
6 months ago

Absolutely love the staff at this location. I was welcomed as soon as I entered the store, and every single associate spoke to me. Immediately they offered to start me a fitting room and introduced themselves as well as asking my name. They listened to what I was looking for and made fantastic suggestions. Never felt abandoned while in the fitting room. Bravo to a great team. Store was beautifully merchandised and clean. Thank you Elizabeth, Kelsey, and Asia. 

A S's profile image
A S 
on Google
8 months ago

Horrible employees. Unless you want an employee opening the dressing room on you while you’re changing I wouldn’t ever shop here. Store needs to be held accountable. 

View all google reviews

Frequently asked questions about Free People

How is Free People rated?

Free People has a 3.7 star rating with 60 reviews. 

When is Free People open?

Free People is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com