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373 S High St 17th floor, 17 floor, Columbus, OH, 43215, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Words cannot begin to describe the absolute debacle Franklin County Treasurer Office and Auditor have created. Zero trust in either office.
Reviews are correct! On hold for at least 10 minutes or more and little to no help from whoever has the time to pick up a phone. Website does not exist as far as I can tell, they say well it's down today, guees that means every day.
Website down for days. Can't access services. Shameful. Clearly poor information technology planning and no disaster recovery plan. No legitimate business would tolerate a planned multi day outage. Why is this OK for a public service.
This office is in chaos. Reports in our community of people having paid their first half taxes due on March 2, only to receive a late penalty of 5-10%. Impossible to get through on phones and their website is under maintenance so they cannot check any payment statuses or resolve these issues. What IT genius schedules website maintenance during a peak pay period? I sent in my cheque weeks ago and it has not been cashed and is now over the deadline. The staff have no idea why the penalties are being levied.
Franklin County Treasurer Office has a 2.6 star rating with 31 reviews.
Franklin County Treasurer Office is closed now. It will open tomorrow at 8:00 a.m.
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