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Francis & Co

3.7
  • Legal
  • Beaufort Square, Chepstow

About this business

Location details

St Maur Gardens, Beaufort Square, Chepstow, NP16 5EP, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.726 reviews
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Simon Pickard's profile image
Simon Pickard 
on Google
a month ago

We had a very positive experience with Charlotte and her colleague Jess when buying our new house. Everything was very clear, efficient and stress free. Both were very communicative when I had questions or asked for an update on the process or stage of purchase. Having Jess support Charlotte for administrative matters meant we were able to get responses to our emails which busy solicitors would take longer to reply to. Very happy to recommend them to others for conveyancing and would absolutely use them again myself. 

Harriet Riley's profile image
Harriet Riley 
on Google
2 months ago

If I could give zero stars I would. An absolute clown show of a company. My mother passed away 5 years ago and I am still dealing with issues over her estate that were not dealt with. Terrible at responding to emails and awful at taking ownership of a situation. Go anywhere else. 

Julie Williams's profile image
Julie Williams 
on Google
2 months ago

Very poor service. Hard to contact, impossible at times. Response to queries ignored and Documents lost . Would not recommend all. Caused more unnecessary stress especially when dealing with a traumatic bereavement. 

Lyndsey Maule's profile image
Lyndsey Maule 
on Google
4 months ago

I originally went to Judith to arrange a Will and Power of Attorney. I had no depth advice but i was having a major op and needed it done quickly. She also arranged Lasting Power of Attorney. I was never pleased with the service particularly the phone answering as highlighted on a previous review and no facility to leave messages. I paid £698 for a cheap looking piece of paper and one sheet of paper with my Power of Attorney case no. I need to change my daughters marital status, her address and mine plus i need to remove one... read more

TheSuperHarrygeorge's profile image
TheSuperHarrygeorge 
on Google
a year ago

I would recommend Francis and Co for house conveyancing. Jessica Godsell acted as my solicitor on the sale of my property in the Chepstow area. Very professional throughout the process which was quick as no chains either end . Communication by e.mail was responded to was often within a fifteen to thirty minute window. Charlotte Willis correspondence was in a user friendly format that was easy for me to understand . I felt the fees were very reasonable and would thoroughly recommend this Company . 

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Frequently asked questions about Francis & Co

How is Francis & Co rated?

Francis & Co has a 3.7 star rating with 26 reviews. 

When is Francis & Co open?

Francis & Co is open now. It will close at 5:00 p.m.  

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