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France and Son
- Retail
- New York, NY
About this business
France & Son is a premium retailer of furniture, lighting, decor, and art. Our experts have carefully curate products that meet our high standards of quality and fair pricing. The flagship showroom is also a destination for eclectic, unique, and one-of-a-kind decor and art. France & Son also offers short-term rentals for photo-shoots and film that can be purchased directly off the floor, so there's no wait. France and Son works closely with professional interior designers to provide first-class customer service and logistics... read more
Location details
122 W 18th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I was looking for furniture for my tiny house and I found what I want. I Ordered a table and very impressed by the product. This place is always a great place to shop and stroll! The packaging was also nice so the product was safe. Staff are super friendly and very helpful. Really satisfied.
Horrible customer service. They delivered damaged furniture with the word “damaged” written all over the box weeks ago. I called immediately and filled out all the necessary paperwork and weeks later, nothing has been done. I have a giant damaged box just sitting in the middle of my house with no end in sight. I will never purchase from them again.
Bad service
Ordered a $2,500 custom couch on 3/3/2022 and received it on 10/5/22 ... was told there's a 6-8 week lead time. But when I checked in, it was always "next week, next week" until I asked for a refund in which case it was "on a van" but couldn't give me any more information (is it moving, parked, in Siberia?) ... Finally, it gets here, and i'm now asked to upgrade to "white glove", the invoice for this service includes BOTH first hour and last hour service (how can I pay one invoice that offers BOTH of these services)?? I let ... read more
Purchased a for my client's project and one of the furniture items was not in stock THREE YEARS AGO. Agreed on a replacement right away at that time but just got the replacement delivered THIS SUMMER after numerous emails and calls for communicate.
Frequently asked questions about France and Son
How is France and Son rated?
France and Son has a 3.9 star rating with 674 reviews.
When is France and Son open?
France and Son is open now. It will close at 8:00 p.m.
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