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Fox Collection Center Inc - Nashville, TN

1.9
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About this business

This company offers collection services. 

Location details

456 Moss Trl, Nashville, TN, 37072, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
1.914 reviews
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Robert F's profile image
Robert F 
3 years ago

Filed a dispute on my ******** about a medical bill that wasnt me where someone had stolen my identity. They were prompt and removed the debt from my credit report. I am now awaiting the second debt to be removed. They have helped me to get my life back together and I am so grateful for them! 

Ashton H's profile image
Ashton H 
4 years ago

I greatly appreciate Pam's respectful tone, and professionalism while working with me. After getting verbally harassed from a physicians office about a bill that I had not seen in over a year, Pam assured me that she would work with me on setting up a plan. Thank you, it is very much appreciated! 

megan h's profile image
megan h 
5 years ago

Absolutely HORRIBLE. My insurance company sent an EOB, to which Fox Collections conveniently never received. All of this for a medical bill I never received that indeed was double billed in the first place! How a collection agency can rip people off, it is unfathomable. They have been given every bit of paper work requested and yet, still, nothing is being done or the paper work, well poof it is just gone. In this state, if it is Medicare, once the bill is sent to insurance, paid or unpaid by insurance, legally you CAN NOT G... read more

Business response:

As the collection agency, we do not file insurance. The consumer should be able to obtain a copy and forward it to us. We will be glad to review it once received. 

Carmen E.'s profile image
Carmen E. 
5 years ago

BAD business! I spent the past 6 YEARS arguing with these people to do what's right and remove a $304 medical bill off my credit. By law, it should've never even been reported to start with. Even after sending letters of proof from my insurance company, they still said the "EOB didnt match". They don't care about what's right, they think they are above the law. Rose C****** is a liar and the company in whole is deceptive. I had to contact Federal Trade and my credit report many times with proof each time and after 3 attempts... read more

Business response:

The item in collections was for date of service 03/31/13. Our client listed this item as denied by insurance due to "Expense incurred prior to coverage." The EOB we were provided was for dates of service 03/31/14 and 04/01/14. The providers listed were not the same as our client. We worked with Ms. E**** for over 3 years to resolve this. Our client still has this balance as unpaid. 

John G.'s profile image
John G. 
5 years ago

Caller asking for me by my first name. Very rude. Stated my was a private mobile phone and you can not call. Stated he can call any number at anytime unless I tell him. Told him I never gave permission. Then stated would file collections on me. I asked for a letter of what this is about and then hung up on me. 

Business response:

Fox's mission is to treat everyone in a professional and ethical manner. We will review the call and address as necessary. 

Nick H.'s profile image
Nick H. 
6 years ago

Fraudulent account that they will not help me remove. Having something that hurts your credit is one thing but something that's not supposed to be there is another. They could care less about helping anyone 

Frequently asked questions about Fox Collection Center Inc

How is Fox Collection Center Inc rated?

Fox Collection Center Inc has a 1.9 star rating with 14 reviews. 

When is Fox Collection Center Inc open?

Fox Collection Center Inc is closed now. It will open on Monday at 8:00 a.m. 

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