Founders Federal Credit Union

Love 

on Google

3 weeks ago

Put your money elsewhere!! Navy Federal has been good to me. If you get sick or have any issues, Founders won't care. Staff is so nice when things are going well. I went to Navy and purchased a new car, 4 months later traded in my time share using them. 

Trey Griffin 

on Google

a year ago

ATM ate my only card and I’m from Canada and I asked for help from workers to get card back and they gave me no help horrible customer service one of the worst banks I’ve ever been to. 

Donna Willette 

on Google

2 years ago

Our account had a couple of fraudulent charges recently but their Security department acted quickly by contacting us. Alarmed, we decided to actually visit the bank, hoping to confirm the account was safe & no further action needed. Unfortunately, we failed to realize they were soon to close. I was shocked, by the total lack of "customer assistance" we received. The teller offered only generic answers to our questions, not even pulling up our account to take a quick look. I understand, it's annoying when customers arrive at ... read more

Jordon Weaver 

on Google

2 years ago

Terrible customer service at the higher levels. Takes more than a week of constant phone calls and emails to try and get in touch with the manager, and it still doesn't work. Don't use this bank if you need things done in a hurry or if you plan on using any of the "features" that come with banking with them.