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920 Fournier St, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Last owners left trash out I got a notice on Friday I call to let them know I’ll take care of it nobody answers but a automated service it says by Monday I rent a trailer I get it all taken care of before Monday. First bill hits they charge me an additional 123$ fee. If your going to charge someone for something get real help on the phone instead of relying on ai
Turned the water off on Friday while we were at work. No turn off notifications, just cut. Bill is on autopay so didn't know there was an issue until getting home to take a shower. Paid the bill, said would be turned back on that evening. It's 24 hours later and we are still without water. This is completely unacceptable. We paid you. Provide the service. I cant wait to leave this city at the end of the month. You'll never get another dime from me.
I'm in an ongoing dispute with the water department regarding my smart meter that is leaking into my sprinkler box. I was notified by an email and a text on Saturday afternoon that I was utilizing water excessively. My spouse and I were out of town so of course we went into panic mode thinking we had a leak in our home. Our neighbors confirmed that we didn't. We came home the following morning and realized that the water from underneath the city meter where they had attached it to the sprinkler irrigation system was an infer... read more
Came home inspecting to get a meal and take a shower, water off. It's not the fact that the water is off is the fact that they said no freaking notification. They can't tell you how long it's going to be off. The customer service agent sounded like a robot. No compassion or empathy whatsoever.
Fort Worth Water Department has a 2 star rating with 121 reviews.
Fort Worth Water Department is closed now. It will open tomorrow at 7:00 a.m.
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