Forever Redwood

Bernie Williamson 

on Google

2 years ago

In August 2023, our client – a 99-year-old widower living in an assisted-living facility – wanted to purchase a Memorial Pavilion to honor his deceased wife. Forever Redwood was contracted to deliver and build the pavilion at the senior community - for all of the residents to enjoy last Fall. In exchange for PAYMENT IN FULL IN ADVANCE (our first mistake), Forever Redwood promised to expedite delivery and begin construction on or before October 18th to begin the 3 to 5 day re-construction on-site. By the way, the promised to ... read more

Chris Morton 

on Google

2 years ago

I had an incredibly frustrating experience with Forever Redwood which I’d like to share. My initial sales rep was responsive and professional. We settled on a pergola model fairly quickly and the project moved to the design phase. Rather than pay a deposit on the pergola, I decided to pay in full, which came to $12,981. After several back-and-forth exchanges with the design architect to correct errors, the final design was finished and I submitted it for a building permit. Much to my frustration, my neighborhood HOA did not ... read more

Chris Morton 

on Google

2 years ago

I had an incredibly frustrating experience with Forever Redwood which I’d like to share. My initial sales rep was responsive and professional. We settled on a pergola model fairly quickly and the project moved to the design phase. Rather than pay a deposit on the pergola, I decided to pay in full, which came to $12,981. After several back-and-forth exchanges with the design architect to correct errors, the final design was finished and I submitted it for a building permit. Much to my frustration, my neighborhood HOA did not ... read more

Chris Morton 

on Google

2 years ago

I had an incredibly frustrating experience with Forever Redwood which I’d like to share in an effort to warn potential customers from doing business with them. My initial sales rep was responsive and professional. We settled on a pergola model fairly quickly and the project moved to the design phase. Rather than pay a deposit on the pergola, I decided to pay in full, which came to $12,981. After several back-and-forth exchanges with the design architect to correct errors, the final design was finished and I submitted it for ... read more

Todd Nemec 

on Google

2 years ago

I owe FR an honest review. We ordered a large oval white washed picnic table. The table is heavy, solid, and great in those ways. Initially, the oil from the table leaked out onto the top surfaces and onto my patio tiles and caused discoloration. I was really unhappy and tried to work through customer service to see what was needed to repair or replace. My frustration was that I couldn't really get through to anyone to ask questions about the issues. I don't really know about wood or sanding or doing touch up, and I couldn't... read more