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Focus Telecommunications

4.7

About this business

1800-886-6696 Ask@Focustele.com - Focus is an award winning 24/7 Answering Service/Call Center since 1987. We have offices in PA and MD. Other services refer their most difficult accounts to us, imagine how well we handle the easy ones! 

Location details

1912 Liberty Rd, Eldersburg, MD, 21784, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.716 reviews
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Geno Vera's profile image
Geno Vera 
on Google
3 years ago

Outstanding customer service! I spoke with Ms. Anne Postich, she was very helpful and pleasant to talk to. She definitely made the onboarding process very easy and I couldn't be happier with my choice for an answering service for my startup business as Mr. Appliance of El Cajon. Looking forward to a great business relationship for many years to come. 

Aimee Kirchner's profile image
Aimee Kirchner 
on Google
4 years ago
Dawn Fiscella's profile image
Dawn Fiscella 
on Google
5 years ago

Highly recommend this local service that serves across the country. FocusTele has been an incredible business partner, keeping our phones answered when everyone else is sleeping or celebrating. 24x7, 365! Thank you Focustele! Love the immediate emailed call summary and your first of morning report of prior 24 hr summary. Dawn and the Team at Immaculate Clean Inc! 

Wells Betts's profile image
Wells Betts 
on Google
5 years ago

Donna, Jim and Tom. You need to change your website. it has photos of past employees that you dumped after putting their all into your company for many years. between the 3 you threw out the door with no real reason, they had over 75 years of combined experience. I dont know how you people can sleep at night 

Thomas Riordan's profile image
Thomas Riordan 
on Google
5 years ago

Focus has been my answering service for I don't know how long, maybe 18 to 24 months. Their team is easy to work with and at this point they are an extension of my team. I was looking at hiring a receptionist. At this point, I don't need anyone to answer the phone for me. They have my back 24/7! 

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Frequently asked questions about Focus Telecommunications

How is Focus Telecommunications rated?

Focus Telecommunications has a 4.7 star rating with 16 reviews. 

When is Focus Telecommunications open?

Focus Telecommunications is closed now. It will open at 9:00 a.m. 

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