Logo White
Watch Demo

Fletcher Jones Audi Service

Own this business?
4.7
933 reviews
|Automotive|Chicago, IL 60642

949 N Elston Ave #1, Ste 1, Chicago, IL 60642

(312) 628-4850

https://www.fletcherjonesaudi.com/service-and-repair-center.htm

Open now:7:00 am - 6:00 pm

Google

Suggest edits
Top Automotive in your area
5.0
(14) · Automotive

809 N Sleight St

(630) 699-0304

3 people are looking at this business

5.0
(1) · Auto Repair

1010 75th St

(630) 969-4900

3 people are looking at this business

5.0
(6) · Auto Repair

3244 Grove Ave

(708) 484-4445

1 person is looking at this business

5.0
(8) · Auto Repair

748 State St

(219) 937-2727

7 people are looking at this business

5.0
(4) · Auto Repair

10255 S Roberts Rd.

(708) 430-4145

5 people are looking at this business

5.0
(2) · Auto Parts & Supplies

735 Morton Ave

(630) 474-3938

1 person is looking at this business

About

When servicing your Audi, Flecther Jones Audi knows best! Our Certified technicians are trained to utilize the most up-to-date knowledge and technology in our state-of-the-art dedicated facility. Complete guest accommodation is our specialty!

Suggest edits
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by BirdEye. Over 50,000 businesses use BirdEye everyday to get more reviews and manage all customer feedback. BirdEye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about BirdEye

BirdEye Score

The BirdEye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors.

Learn how the BirdEye Score® is calculated
4.7
933 reviews
5807
  
465
  
312
  
28
  
141
  
  • 835 Reviews4.8Google
  • 98 Reviews4.3Cargurus
Sort By:
5 results available.
Recommended
Laura on Cargurus

5 months ago

01/14/2020, 02:12 AM
Horrible !!! The listed price of the car changed from the time I saw it to the time I got there . Once there the car was NOT even ready to be seen, even though it was advertised on line. The saleswoman still took me to see it. We had to drive at least 15 mins to another location. The car was covered in dust and plastic. She had the audacity to tell me I wasted HER time ! She is working there , getting paid . I mentioned the shift in price , within hours and that deterred me. I still wanted to look at the car. Her nasty comment was shocking. Anything can be negotiable in business and perhaps I may have changed my mind but to talk to a potential customer that way ? I had driven there in rush hour and wasted MY time - she was at WORK !
Business Response:

Hi Laura, Your experience is important to all of us at Fletcher Jones Audi. We were disappointed to read your review and would like to hear about your experience. We would welcome the opportunity to speak with you and see if how we could work together to turn your experience around. If I may be of any assistance please contact me directly at 949-718-6532. Kind Regards, Kimberlee Camargo Reputation and Brand Loyalty Manager

Respond to negative reviews
Javier on Cargurus

5 months ago

12/19/2019, 02:38 AM
Salesman very helpfull
Business Response:

Hi Javier, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Fletcher Jones Audi

Paul on Cargurus

6 months ago

12/12/2019, 00:25 AM
We worked with Mandi on the purchase of an A6 and it went very well. We are happy with the car, Mandi, Brett (finance) and Fletcher Jones. :-)
Featured content
How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business

How to Ask Customers for Reviews and Grow Your Business
How to Solicit Reviews on Facebook and Google

How to Solicit Reviews on Facebook and Google

How to Solicit Reviews on Facebook and Google
GuruQTXH8 on Cargurus

6 months ago

11/25/2019, 01:50 AM
Omar was terrific.
Business Response:

Hello, Thank you for leaving us such a great review and sharing your visit with Omar! It is wonderful to hear that your most recent visit with us is deserving of your 5-stars. All the Best, Your Friends and Family at Fletcher Jones Audi

hofala on Cargurus

7 months ago

11/12/2019, 17:13 PM
The car I was looking at sold before I came in and they updated me with the info I needed and took my info to keep me informed if something similar came in. Great phone experience
Business Response:

Hi Hofala, Thank you for the 5 star rating! Our team looks forward to serving you again. Kind Regards, Your Friends and Family at Mercedes-Benz of Chicago

monica on Cargurus

9 months ago

09/14/2019, 02:55 AM
Prompt response, attentive staff, very easy car buying experience. No hidden costs.
Business Response:

Hello Monica, Thank you for choosing Fletcher Jones Audi! We appreciate you taking the time to share your feedback on your recent visit with us.Our team of associates is pleased to know of the prompt and responsive efforts put forth by our sales team during your sales visit.Guest satisfaction is our greatest priority. Your recommendations are truly a gift. Congratulations on your purchase! Best, Your Friends and Family at Fletcher Jones Audi

Pascual on Cargurus

10 months ago

07/30/2019, 01:25 AM
Good people and explain you well about the car
CURVEN4 on Cargurus

10 months ago

07/27/2019, 01:53 AM
Salesman said he would email me pictures of vehicle as soon as it finished certification but he never did. Two days later I got a vehicle sold email from car gurus. Upon my inquiry about this, he replied some buyer from out of town purchased the vehicle..... Bummer!
Bill on Cargurus

a year ago

06/16/2019, 01:11 AM
Prompt, knowledgeable, courteous responses.
Business Response:

Hi Bill, Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Audi

Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with BirdEye. Dominate search results. Beat local competitors. Grow your business. Easy, done.