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Flagstar Bank

3.2

About this business

Location details

475 Romence Rd, Portage, MI, 49024, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.224 reviews
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XIAOLI TANG's profile image
XIAOLI TANG 
2 weeks ago

Linda D. West and her team are truly outstanding. She is thorough, attentive, and consistently approach every situation from the customer’s perspective. Our communication is excellent, and Linda and her team always offer constructive, thoughtful suggestions. They have helped me resolve every issue — even the ones I didn’t realize I had. I genuinely wish I could work with a team like this every day. Really appreciate their help and support. 💗💗💗 

Mankinds Men's profile image
Mankinds Men 
4 weeks ago

Great employees great service. Will be my bank if I change from PNC. I would like to right now but I don't want to have switch all my online debits. 

Imagery Hair Design's profile image
Imagery Hair Design 
a month ago

This location is literally 3 minutes away from work, but I can’t go there! Every time I go there’s an issue with the assistant manager. My most recent visit was her telling me i needed to do a new signature card for a withdrawal. I’m in the bank often showing proof of identity EVERYTIME, she knows it’s my account! I had the same business accounts for 20 years. I refused and went to see Martin on west Main and he told me that there were at least 4 most recent signatures that he could see that MATCHED. I’ve witnessed gossiping... read more

Gloria Koernke's profile image
Gloria Koernke 
4 months ago

Linda and the whole staff were so professional. They did everything that they could to help. From start to finish the whole team worked to solve my banking needs. 

Dakota Avery's profile image
Dakota Avery 
4 months ago

Absolutely disappointed with the service and treatment from these people. I've had two major annoyances that Ill list below. First, I've gone through legitimately 6 cards in roughly 4-5 years. Why? Because Flagstar security is horrible. Majority of eveyr card Ive had stolen I was just told its my fault and I should use one of their credit cards for shopping. The security flags bills but doesnt flag someone across the country spending thousands at office depot. Wonderful! Beyond that, today was my newest experience. I woke up... read more

Frequently asked questions about Flagstar Bank

How is Flagstar Bank rated?

Flagstar Bank has a 3.2 star rating with 24 reviews. 

When is Flagstar Bank open?

Flagstar Bank is closed now. It will open at 9:00 a.m. 

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