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Flagstar Bank

3.9

About this business

Location details

301 W Michigan Ave, Jackson, MI, 49201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.916 reviews
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Vikki Johnson's profile image
Vikki Johnson 
a month ago

They are so awesome. Always greet me by name as soon as I walk. 

Charyl Wozniak's profile image
Charyl Wozniak 
a month ago

I feel safe using the ATM's at Flagstar. 

Brian Steel's profile image
Brian Steel 
3 months ago

I had always imagined that securing a mortgage would involve paperwork, mild stress, and perhaps the occasional headache — not a full theatrical production of confusion, vanishing acts, and bureaucratic improv performed with the confidence of people who will never have to sit through it themselves. At the outset, the communication was dazzling. Messages were answered with such speed and enthusiasm that I briefly wondered if I was their only client or a lottery winner they were hoping to befriend. Alas, the moment we were pro... read more

Gabriel Smith's profile image
Gabriel Smith 
3 months ago

I think I will be closing all of my Flagstar accounts. I’m not quite sure yet. They keep buying other banks with corporate accounts as their goal and they keep taking away from the personal banking experiences. They closed the bank on Brown st. They closed one in Ann Arbor. They just keep taking away more and more from personal banking. They’re only open until 1pm on Saturdays and not all locations are open on Saturday. They’re not open late any day of the week making it harder and harder to actually use the bank. most every... read more

Bryan Coe's profile image
Bryan Coe 
a year ago

We previously had a mortgage with Flagstar. They bought our mortgage from the original bank that made the loan. We have since sold the house. Afterward, there was a refund due. They recently sent a letter about the check for this refund that we never received and that it will go to to the state as unclaimed if we don't respond. On the letter, it specifically says, "To avoid escheatment, please contact us or fill out and sign the notice below where required." So I contacted them via the phone number on the letter. They told m... read more

Frequently asked questions about Flagstar Bank

How is Flagstar Bank rated?

Flagstar Bank has a 3.9 star rating with 16 reviews. 

When is Flagstar Bank open?

Flagstar Bank is open now. It will close at 6:00 p.m. 

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