Flagstar Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Flagstar Bank

4.3

About this business

Due to COVID-19, we are limiting interactions in the majority of our branches. This branch will only be offering walk-up banking services during normal business hours. For details on the most up-to-date branch locations, or to request an appointment to access a safe deposit box at a branch, please visit our website. 

Location details

301 W Michigan Ave, Jackson, MI, 49201, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.312 reviews
Select a rating
Bryan Coe's profile image
Bryan Coe 
on Google
4 days ago

We previously had a mortgage with Flagstar. They bought our mortgage from the original bank that made the loan. We have since sold the house. Afterward, there was a refund due. They recently sent a letter about the check for this refund that we never received and that it will go to to the state as unclaimed if we don't respond. On the letter, it specifically says, "To avoid escheatment, please contact us or fill out and sign the notice below where required." So I contacted them via the phone number on the letter. They told m... read more

Joe's profile image
Joe 
on Google
a month ago

Flagstar in Jackson is great. It is nice to have a bank that actually answers the phone and tends to your needs. If you are looking for a bank with personalized service, contact Kati O with Flagstar in Jackson. They are great! 

Christine Pruden's profile image
Christine Pruden 
on Google
2 months ago
cj f's profile image
cj f 
on Google
9 months ago

Very happy with Flagstar, best bank I've ever used. Had a card problem today (my fault) messed up my budget went in for fix. The banker lady went out of her way to help me, They actually care about there customers, and that don't come from paychecks, that's just good people! Thank you Flagstar And sorry about being grumpy! Won't happen again. 

Katie L's profile image
Katie L 
on Google
a year ago

Very irresponsible establishment. I’ve been receiving someone else’s bank statements & account info for almost a year now. Every since time, I return to sender and ask them to stop sending them to me. But I continue to get the SAME returned mail as well as NEW mail for this person. Please stop sending your clients’ information to the wrong addresses/people & PLEASE stop sending my Amy’s account info! 

View all google reviews

Frequently asked questions about Flagstar Bank

How is Flagstar Bank rated?

Flagstar Bank has a 4.3 star rating with 12 reviews. 

When is Flagstar Bank open?

Flagstar Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com