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Flagstar Bank offers exceptional full-service banking and lending expertise with a distinctive, personal focus. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $16.9 billion, is the fifth largest bank mortgage originator nationally,1 and the third largest savings bank in the country. Our team's financial craftsmen possess skill and pride in their work that is reflected in their commitment to creating solutions tailor-fit for each customer.
13427 15 Mile Rd, Sterling Heights, MI, 48312, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I’ve had a frustrating experience with Flagstar Bank in 15 mile sterling heights. They made an error when depositing my check, putting in the wrong amount instead of what was actually written. On top of that, trying to make any changes to my account has been nothing but a hassle. The customer service has been unhelpful, and I’ve had to go through unnecessary obstacles just to get basic things corrected. I expected better accuracy and service from a bank, but this has been a huge inconvenience.
The bank staff is nice. I like the offerings and the app. But if if work can't switch your direct deposit over fast enough and get paper checks. Including mine that keeps screwing things up. When you deposit your check. They give you a small advance and make you wait 6 to 9 days after cashed. Even though checks take 3 days to clear. I am now one to two paychecks behind for a month now. This is insane. They asked me who my employer is and my paycheck amount to build a profit for my security but still do this for this major na... read more
Flagstar Bank has a 3.5 star rating with 17 reviews.
Flagstar Bank is open now. It will close at 5:00 p.m.
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