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Flagstar Bank

2.6

About this business

Flagstar Bank offers exceptional full-service banking and lending expertise with a distinctive, personal focus. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $16.9 billion, is the fifth largest bank mortgage originator nationally,1 and the third largest savings bank in the country. Our team's financial craftsmen possess skill and pride in their work that is reflected in their commitment to creating solutions tailor-fit for each customer. 

Location details

2050 W Big Beaver Rd, Troy, MI, 48084, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
2.614 reviews
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Susie Iglesias's profile image
Susie Iglesias 
on Google
2 months ago

Benjamin Chauvin is the person we will always want to do business with at Flagstar Bank. He is very knowledge able and looks for the best products to meet our needs. Friendly and a pleasure to do business with. We give him 5 stars plus ! The stuff there is also very friendly. 

Michael Wilson's profile image
Michael Wilson 
on Google
2 months ago

I need help. I've had a first lien HELOC since 2020. Upon the sale of my loan to Mr. Cooper, my account has experienced 100's of undefined transactions, totaling a depletion of my equity of over $165,000. My inquiry was met by hours of the run around...Flagstar sending my to Mr.Cooper, Mr. Copper sending me back to Flagstar. After hours on the phone I was told by Flagstar that a supervisor would call me. That was weeks ago. I need help understanding where my money has gone! I am uploading a print out of these transactions, c... read more

Stefan Dallakian's profile image
Stefan Dallakian 
on Google
10 months ago

I’ve been working with 4 Flagstar locations over the past 15 years at different home and business addresses. The staff at this location regularly goes out of their way to accommodate my small business requests. Sometimes, I have to pester them with small requests frequently, but I’ve received nothing but positive professional service. I refer everyone to Flagstar and especially the Big Beaver one for this reason 

Michael Dimitrov's profile image
Michael Dimitrov 
on Google
a year ago

Cameron keeps lieing to my 70+ yr old mom to get her to deposit more dollars and opening new accounts. He/Flagstar then keep charging fees on her accounts. Their focus on "new money" makes me think Flagstar is in a precarious position financially in addition to having underhanded tactics. Fair warning to all. 

Toni Romero's profile image
Toni Romero 
on Google
2 years ago

I am not a flag star customer. However, I used their ATM to get some cash and went back inside to get change. I just needed quarters to do laundry at my hotel (the hotel run out of quarters after a busy weekend). Anyway, the “banker” there said they only give change to Flagstar customer. For real? It was a reminder why I think banking has changed beyond repair. And obviously, it was a missed sale. I do not have an account and was not planning to open one that day but big companies are missing the big picture. Every interacti... read more

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Frequently asked questions about Flagstar Bank

How is Flagstar Bank rated?

Flagstar Bank has a 2.6 star rating with 14 reviews. 

When is Flagstar Bank open?

Flagstar Bank is closed now. It will open at 9:00 a.m. 

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