Five Star Premier Residences of Plantation

Joseph Snyder 

on Google

3 months ago

When my grandma moved in about 7 years ago, this place was amazing. However, since then it has really gone downhill. They clean her apartment, but do such a questionable job that we hire an outside cleaner. Nothing gets repaired without multiple complaints and I find it difficult to get in touch with the manager (if you see this, please reach out. You have my number). For example, it took about two weeks to get her air conditioner repaired. In July. In Florida. I felt like there was insufficient recognition of the seriousnes... read more

Joseph Snyder 

on Google

4 months ago

When my grandma moved in about 7 years ago, this place was amazing. However, since then it has really gone downhill. They clean her apartment, but do such a questionable job that we hire an outside cleaner. Nothing gets repaired without multiple complaints and I find it difficult to get in touch with the manager (if you see this, please reach out. You have my number). For example, it took about two weeks to get her air conditioner repaired. In July. In Florida. I felt like there was insufficient recognition of the seriousnes... read more

Charles C. 

on Google

7 months ago

This review is a tale of two sides. Five Star independent living and assisted living. My mother in law was living in the independent side for about 4 years and it was good, no problems. As she aged we needed to move her to the other side for more care. After we got to the assisted living, we were told she needed 24 hour care and we needed to hire an aid. Due to financial constraints because we were already paying about 6k a month, there was no way we could afford that. So we asked could we hire an aid for 6 hours a day and t... read more